SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice bag
lovely
Cute little inexpensive bag for the money. Arrived very fast. Color on the straps is off. Material is cheap but so cute. I like it.
Hermoso
Arrived another item refund ok
Cute.
Excellent bag for funny 126 rubles. Super!
Suitable for girls
Everything is very flimsy, not strong. Not even a bag. I will not wear this
Came 18 days before Omsk. I ordered powder and black. Normal for its price is not big.
As the picture מציון
many thanks
I get there sooner than expected! He recommended this shopping is a challenge we don't know we buy if we don't risk trying for the first time! I'm super delighted with my A & M order
Very nice bag. Just like on picture.
Came exactly the same as in the picture, but inside and outside there is no pocket. came quickly, without a smell.
Small, toy, without lining. I do not repold
Shipping fast. And the handbag is so-so... The quality fully corresponds to the price... And it came at all what I expected and wanted .... In the store's photo, she somewhere near the thigh ends, and in fact much shorter .... Well, they brought some money back for that. I will look for what you need
Good value for money
Send within 10 days Nice small bag for price
Pretty cute
zakazala 27.02. polu4ila 16.04.otli4no.zapaxa po4ti net.super
love them
Im oversized and it still looks good ❣️ Its. Nice
Impeccable nothing to say super Bag
Handbag small. minus for nieregulowany strap, shipping very fast
Tiny, but is cute. I am glad
Shoulder bag is very pretty. I like it. It's the only thing that's strong in product. But this doesn't bother me. I put it perfume
Отличная сумка,за эти деньги прям неожиданно.Полностью соответствует фото.Доставка быстрая
Like the picture Very cute I really recommend the article
Excellent quality for such a great price
The handbag is excellent, for such a sum remained Happy. I came very quickly.
Fast shipping! I recommend the store! All as in the photo! In the purse is placed and the phone and wallet. thanks
Something small and the hook chain is going very hard, I think it will break fast
me encanta me parece perfecto igual que en la imagen vendedor muy responsable envío muy rápido recomiendo al vendedor, muchas gracias
Posilku received the bag satisfied thanks
Love love love ittttt!!!!!!!! I recommend it!!!!!! Small and beautiful!!!!!!
Well, it matches description. Only the rope is a little short for shoulder strap.
Very good bag and I'm very happy, thank you very much to the store!
Beautiful. It's not skin, but the strap is very good. It's small but the wallet, mobile keys and a toiletry bag fit perfectly. Recommend store
Send fast despite the chinese new year second order always so happy a big thank you
Everything corresponds to the description and photo. For its price-Fire
Excellent cross-bag, miniature and comfortable. Quality matches-made well. Came very quickly
Super cute I recommend this store Thank you
Super. Yak on the photo. True, three short loops
For their money an excellent bag-purse. Sewn neatly, the place is enough only for keys, phone and trivia. I was pleased with the purchase. With the store did not communicate, there was no need
Product priishov before the list line is fully route tracked by the store I recommend
Excellent bag for phone and keys! One general department. Fast delivery about 2 weeks! Thanks recommend!
A little bit smaller than I thought , but i really love it.
It's as beautiful as the picture.
Perfect, I like it a lot, a little smaller than I imagined but fine