SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of 4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Chic hat, very warm!
The cap is super in all respects! Beautiful, warm, comfortable, soft, pleasant and fluffy. Delivery less than 2 weeks by new mail to Ukraine. White color, as I wanted-milk.
The cap is just a miracle, thank you, I'm glad, so beautiful, warm, fluffy, the most it is for winter!!!!
A good warm hat, in the live there is a delicate flicker (small sequins)
The hat is cool, its money is worth. Looks decent. Soft fluffy, pleasant to the body. I recommend to buy. The goods came quickly. The store sent the goods quickly. The goods are tracked.
I really liked it, the delivery is 14 days. Warm, fluffy. Thank you store.
The cap is super! Quality and looks cool! Came very quickly 2 weeks to Khabarovsk. Everything was tracked.
Soft Pretty
Good warm hat, ideal for Russian winter)
Finally, I became the owner of this cap (I ordered last year-I did not come). I tried again this year. Came in two weeks. Beautiful, warm, laconic. The village is not tight (og 58 cm), but the traces still leave on the forehead. Wide gate in 3 layers. Lurix's threads in the yarn are barely noticeable, but in the sun they will shine beautifully. Cool hat, I recommend!
A good hat, warm, comfortable. That's only this Pooh, climbing into the eyes and nose. I can not wear allergic.
Waited a month, and never sent. It's already cold, I'm without a hat. Sad, very... well, at least the money was returned on the day of the opening of the dispute
Wonderful hat! Very soft and looks cute, warm really, that was unexpected :) suits basically everybody I think haha thank u store
The hat is good. The color is beautiful. My photo does not convey a shade.
Wow very pretty, super quality, thick, warm, amazing for the price!
The hat is just super. The goods went for less than a month. Recommend.
The hat is just super!!! I did not regret what I ordered!
The hat is just super, in Kiev, the new mail delivered in 18 days. Even the photo will not add, the quality is excellent. Gray, with lurix, light gray.
The hat is good, fluffy-from the angorka, warm, the quality is excellent, the delivery is fast. I am very Happy. Thank you.
The hat is wonderful, only the color is not white, but rather milky, but it's not scary! Fluffy! I recommend to buy, I liked it very much!!
The hat really liked. Dense, fluffy. I sat down well on size 56. Does not emphasize my round Mose.))
Cool hat! We have such 1500 is worth. thick in the Frost is the most!
I ordered 2 hats: white and blue. The white back is slightly longer than the blue one. The cap itself is dense in thickness, not flimsy. On the head 59 cm sits tightly. Caps are chic!
Excellent quality of the cap! Thank you for the good quality goods and fast delivery. I recommend the store and his store
The hat is very beautiful. The quality is excellent, very warm, thick. The store sent the order very quickly and it went to St. Petersburg in 10 days.
Ordered October 3, took away October 18. City Nizhny Novgorod, delivery through postomat. The hat is cool, dense, warm, not biting. It is very cozy in it. I think that you can safely wear and in minus thirty. The head is not big, it does not press. Bought for 995 rubles.
The cap is very cool. Warm, fluffy, pleasant to the body.
Great shapule!! Came quickly, packed beautifully, soft, fluffy, there is nothing to complain about! There was no smell. We have such times 3 more expensive to sell! While it is difficult to say how it will be worn, I may add a review later.
Nice hat. No pressure. To the touch is very pleasant
Hat Fire. Quality Super! delivery Fast. I'm happy.
The cap is super, very beautiful! Thank you store!!!
Super, this is the second my cap I got from this store, it's just perfect, very warm and stylish, suitable for everything
The cap is just lovely!!! Fluffy, warm, gentle. Quality at altitude!!! Recommend!!! Thank you to the store for fast delivery and wonderful goods!!!)))
Very warm, well, very In short, a super duper cap, that's just what it will be with this beauty after washing, question With so it is extremely useful goods Thanks to Chinese friends❤& Middot;
All as in the photo, fluffy, soft. Photo Outside and inside
Delivery 3 weeks. The quality corresponds to the description. The cap is double, very soft, not pricked, pleasant to the body. The volume of the head 57 cm sat perfectly. To buy I recommend!
The hat just fire I really liked. Nowhere does not live and very soft!!! just Super! delivery fast! I already look at several more hats in this store
Very warm, I liked it. Color too. Beige with white threads. Not solid color.
The cap is super! All as in the description and in the photo, delivery fast to Germany!
Very cool hat! I recommend.
The cap is very beautiful, fluffy, quality. Color as declared by the store. Recommend 100%
Class, really, really liked, soft fluffy, and even flickers.
The cap is just fire, very beautiful, soft, fluffy, in general, I really liked it!
As usual, in this store everything is fine. Already the third cap here I buy, I like everything.
The cap is cool! I'm delighted! soft, fluffy, warm. Thank you, I want more other colors)))
Ordered 09.08 came 10.12 Looks good. Much better in reality than in the pictures. Color is exactly like in the store picture.
Excellent warm hat, fluffy, looks very beautiful. Recommend.
Ordered 29.09 received 12.10. Hat quality, warm. But there is no birock with the composition on it. But how to take care of Russian!!! It can be seen that the thing of factory production. Seller recommend
With lurix.
The cap is excellent. Shipping fast.