SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of 4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
muy buena tela..
Looks great, just a little small-still fits though.
no es como en la imagen
얆지만 편안하고 이뻐요
30/100
Very nice
beautiful
Great quality
To Moscow it came in a month, the material is soft, like cotton, the elastic band on panties and the bra is soft, good stretches!
Fast shipping and right product
Just as picture.
I love and i recieved it does quickly
It's okay to be pampered. Sewn without processing the edges, the threads stick out, the fabric is processed carelessly. But for such a price-no wonder. Fabric-synthetics, looks like a swimsuit) for 2Ku was, of course, not so cool, as in the photo-I think, 3 size will be straight delicious.
He arrived in 58 days. Normal communication. Nice and sexy. Decent quality/price ratio. Size M for parameters 95/80/98 with 62 kgs and 1,65 cms.
I received the order, everything is fine, thank you
Have a very unique fabric similar to the costume and pant very sexy board absolutely!
Synthetic, it smells.
I put 4 stars, because the seams are not even, not very noticeable, but still. In general, it does not look bad. I have a hip of 94-95 cm, for me the size S in panties is small, crashes into the skin and looks like a sausage dragged, either lose weight or take m next time.
Beautiful
Quality is normal for such a price
Bust of norms, panties gave her daughter a Mini.
That is what I received! That is very different from the picture in the site! The matter is terrible, inscription is different, the lable is not hold ... I am disappointed!!!!
cute!
Conform to the photo I like a lot
Very nice exactly like in the picture
I am very happy
The fabric is something quite transparent very fine, otherwise fine
Just like I asked for.
Perfectly sits
Not bad quality.
The size of a big movie, the braga has nothing to do with it, it's much narrower than the photo
OK
Pleasant material, sits well, though the elastic on the pants a little press, but it will not fall off. Recommend
Too large
I'm very pleased, Super kit, thank you))))
There was a month, everything is good, the quality corresponds to the price. Good Underwear
Very comfortable and gives quite a size
Everything is not exactly like in the picture, the material is exactly on this money, its little color of the bottom and top are different.
Price = quality) delivery is fast, it pleased.
All beautiful
Everything has come, the quality is good, but with a large breast size do not recommend, does not hold the shape, panties are less than in the photo
excellent
Everything looks pretty nice
Size S is still too big but it is comfortable
mooiiiiii
Well, to be honest, very transparent fabric, strange looks
The item does not match the description
The set looks externally like the picture. Inside is quiet horror. The gums are simply sewn, the edges are not treated. Sewn on the knee in the basement. The fabric is synthetic. In general, to dress at once, husband to please, to paint, quickly remove and effectively throw away!
Fire
Ordered two sets, pink and black, both came, good quality, comfortable and in size