SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good. Good. They don't bring cover
The product is exactly the same as the photo, good quality.
все гуд
The parcel came in 20 days, the glasses were packed in a bag of pupyrku. Without damage, the quality is very much. I recommend
Glasses are super class.
Good, quality is super
I never got the product.
very happy wish I ordered more. Shipping was long
The order came to the Moscow region in a month. Such a model of glasses, only in a gray frame, already used 2 years, very comfortable, light. Thank you!
blog n
bien
Very nice glasses. It corresponds to the image.
Very nice
Still big for my face. I thought about ordering or not for a year. Ordered. Well, sometimes you can wear it. I did not wear it yet, I can not tell if they will hurt my eyes. And so they do not look bad, without scratches. Delivery of a month to the south of Russi
Broken arrived
I loved them. They're lovely to arrive long before time.
Very
Biek
Good item thnks
Took 2weeks delivery. Love it!!
good condtion no scratches many thanks
They're very good, out of the ordinary. Flattering Basant for all kinds of face, I loved them, just like the photo, very nice color. They reached Me at 2 months, sooner than expected. I recommend them. Happy with my purchase and the store!
Beautiful I love them are good quality and they are not so great I love them
Very nice! They're a little smaller than what you see in the photo, but they're beautiful! I was very happy. Fast shipping to Chile. I recommend the store.
Very nice, it's too long to arrive but they're worth the wait
The glasses correspond to the description, despite the bad packaging came whole, the delivery is long, but lay down to protection.
I never received my item I hope my money will be refunded back don't waste your money buying from this store
Glasses are good, everything is whole
Exactly what I expected thank you
Lovely
Beautiful
Ok
Excellent glasses) a good store is not the first glasses I order)
Came scratched lenses, but the product quality are the terçeiros that order and only this defective.
Very late
I loved them! Precious
All right. All right. Perfect
Never came
love it
Zéro vraiment nul je n’ai jamais reçu mon colis et le vendeur ne répond pas il fais le mort et ne me rembourse pas
Product as described. It took a while to receive it but very well packed.
Good quality is just very long shipping.
Glasses are very cool Without damage
Order received in 3 months much too long
I was afraid that I my glasses would not get. A girlfriend had Here ordered. I found the glasses nice and have him also ordered. I'm happy with it.
Great glasses!
Arrived a little late but still I love
For 4 dollars, the glasses are good, I liked the model, without defects.
Everything is fine, the quality corresponds to the claimed, you can see in Instagram Instagram "boss_nikolay_nikolaevich"
The glasses are identical to the image and look super good if I have to put a single flaw in them is that they weigh a little but for the rest they are great they are very well done they don't lack detail, I'll order them in more colors! It took them a while to get to Spain but because of the state of alarm but still with that and with everything I they're here! Super happy, thanks to the store!