SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Color was purple wtih pink. Dispute quickly handled
Bought very large
I get there before and it's like the one in the picture.
Quick arrival
hermoso
Cool.
it is good..
The goods are good, I advise everyone
It's really awesome, he's going to love it! thank you
Quite a neat ring. For me so thick, but male after all)). Does not fit, fingers do not paint. Thank you to the store for the discount and fast delivery.
Same as the picture, good product
Thats Really Good
simple yet beautiful ring ✨
I really liked the goods, it's a pity that I did not pillow with the size But everything corresponds to the description
me quedo genial .....
Beautiful rings
The ring is good, but ordered the wrong size
кольцо чисто за свои деньги, смотрится не плохо, но неплохо так царапается и под краской появляется обычный метал
Beau produit
Ok selon image.
Delivery less than a month. Good quality ring. The size approached.
Perfect, best store!
bien
пришло быстро Даже не ожидал!!!Спасибо продавцу Вот только не угадал с размером Но это мой косяк!!!
Delivered without problems. Thank you.
The goods received, everything is in order, the goods correspond to the store's description, packed well, the parcel came in time. I recommend the seller. Good Goods.
The ring is pleasant and looks great. The store sent quickly, came in a joint parcel. Delivery three weeks to Ukraine. I recommend the goods and the seller)
cool
Jador
Nice rings. It came quickly. Recommend
Very nice.
bonito
Corresponds to the description.
Great, 6 This is 16, 585 shade is similar
This ring is beautiful, shade схож s 585, 6 it is 16 size
Cool rings! Thanks to the store for the beauty of this)))
In the photo, the color is much brighter and more shiny than in real life
Excellent ring
The ring is very large although I measured in the store and not the first time I buy rings for this size and it is great for me. Insulting
Great.
ну просто дорого и богато. кольцо очень красивое за счёт цветового решения, качественное и выглядит довольно крепким. доставка - 2 недели
Thank you, good product!
All good, thank you!
Beautiful ring. I like almost everything from this store that I bought. And I bought a lot.
Nice
To Moscow less than a month. Got it at the post office. Packed in a bag-pupyrku. The quality is very pleased-no scratches, no burr (what could be expected, looking at the price)! Even, quite strict, but at the same time spectacular. But with the size .... I did not guess. I don't know how Merila is. After covida, the brains didn't work... Someone from friends will be lucky to get such a gift from me:-D Definitely recommend the product and the store! All the good!
Beautiful ring in general.
Sympathic
Very beautiful color NET and radiant I liked very
Zoe bazev.