SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order came very quickly, 10 days. everything is fine, went well, nothing is damaged anywhere. Watches good
The parcel was a month before Krasnodar. The watch is packed in a branded box. The watch looks great. Let's see how it will work.
The clock is excellent, I'll buy it again.
I took it for a gift, I liked the watch
Excellent very happy with the watch.
Perfect gift for a boyfriend. The watch is gorgeous, elegant and all specifications match the written.
Watch wonderful! Look more expensive! The store quickly sent.
The clock is beautiful, I liked it. Enough Quickly came by mail. Packaging at the same time whole, without damage
The clock is numbered, everything that is written in the description is true. The goods came quickly. I recommend the store.
Ordered delivery in Russia, but sent from China. Wrote, the store answered and asked to wait very much. All claims are withdrawn because. The parcel arrived in St. Petersburg for 15 days. Packing is OK. For the men's holiday managed.
Very fast delivery. I'm happy, I liked the goods.
exactly as pictured. really happy with these. actually really good quality! so I'm happy with these! thanks
It was 2,5 weeks to Vladivostok. Good hours, but too big. I went to the workshop removed the ribs and now all the norms.
Fast delivery very good packaging and very beautiful watch. Thank you very much.
At the moment it goes well, acceptable quality
Cool Watch
Watch chic! Packed in a beautiful box. Includes a screwdriver and a cloth for wiping. As a gift bracelet. The strap is durable and comfortable, the design is beautiful and fashionable. Delivery about a month to Peter, tracked. I managed to get and give my son for the new year. He is very pleased. I recommend the store and of course the watch!
Excellent watch, also a bracelet as a gift!!!
You can see the clock that cheap, but I got it for 2 dollar, complain
Best watch and best store. Very high quality and beautiful watch. Completely fit the description and photos of the seller. All functions and dials work. All convenient and clear. My dad loved gift. Watch fully staffed, there is a box, instruction manual, screwdriver, cloth for wiping, protective film, warranty card, and seller put in gift bracelet stones. Only packaging should be a little better, hesitated in transportation. Honest and responsible. Thank You)
The watch is cool, looks gorgeous, not grumpy. The quality is excellent, metal and glass, the strap chose the leather, in my opinion it is more comfortable. In a beautiful box, included napkin, instruction, business card and label, the store put the bracelet as a gift. Delivery fast. Recommend it.
Excellent clock for its price category. A little weight in them is and it's very cool-I do not like light watches) the store is sociable, sending with tracking. Walked 2 months, but it's because of sales and holidays :)
Wow, cool watch! Weight is basic. They look impressive. Work out of the box. On my hand I put on without unfastening the bracelet. The husband's hand just did not enter, you need to remove the protective films from the fastener. Delivery is fast. Shop thank you!
Very satisfied, quickly delivered, well packed, good appearance
Liked.
Very beautiful, hard strap, solid, beautiful.
Very good quality, works perfectly. Very good I recommend
Beautiful watches came quickly, smooth work.
All Super, recommend
I will not wear it myself, but someone will come in handy.