SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent sweatshirt, the quality is good. I took my daughter on the height of 158 cm size M, it turned out as an oversize.
A good sweatshirt, pleasant to the body to wear, even in the summer evening you can dress. But the only thing despite the force inside still shines a little, and the biggest minus is the hood is very small, someone wrote that the average (on the parameters 90-65-90 and the growth of 172 took L that you need an easy oversize.
Товар не пришёл, продавец деньги не вернул !
Sweatshirt gorgeous, fast shipping, good quality but thin
The came to me to Israel while less refurbished! Sweater cozy inside-feel like brass. Long-sleeve and lids hands-מבחינתי it plus that already received several times pullover Anping short me in hands. I height 1.63, weighs 54 והסוודר suits shaped loose and comfortable. Satisfied מהקנייה :)
I received my item thank you so much
Very light in contrast to the fact that earlier in the markets took, I do not know how long such a fabric will last .. But it looks super. Does not heat up, just walk. 800 rub. It was perfect for height 172, weight 90.
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The sweatshirt was poor quality, synthetics, not wearable. But I got almost all the money back. Thank you very much.
Delivery 23 days. All right. Recommend.
Super happy with my purchase, shipped quickly and I received it also quickly nice material bring it warm enough and it is super comfortable I Took XL I should have taken L it would have sufficed knowing that I will S basic I would have order perfectly!!
Nice jacket
Poor quality
The received one is much darker than the one in the image
Nice one
For covid virus the shipping in gre9 was very fast. Excellent quality. Very nice, warm, elastic, comfortable and soft. I love it.
Goods didn't come
Very nice hoodie.
High quality fabric. Love it. Will order more
Item as described. Thanks
Thank you very much... Super sweatshirt, ordered my daughter 11 years, size S... just right, sits freely as she wanted .... quality super, odorless, sewing good
The jacket is not bad, but the hood is very small. Quality is average.
Super
The jacket is cool, thin but with fleece, came in 29 days, took XXL by 182, cool sits, I think for fans of the SD will be the most❤ Insts: DVD. RMN
Dukrai Labai patinka. Dydis Tiko
Good product.
I hope the print lasts after washing. I recommend taking one more size. As for the quality of the fabric, standard, it is necessary that it be of better quality. Received after 14 days
I took XL on the growth of 172 village perfectly, oversize as I wanted, it's washed in the typewriter, everything is fine
Very quickly arrived, 10 days to Perm
The truth I'm disappointed xq the material is not the same as the previous one I bought, the previous one was gray cotton and it is blue but the fabric is more polyester, then it's not the same. The truth bought in the same way thinking it was the same material but total disappointment. It came very fast, very well packed.
The sweatshirt is thin, on fleece, very warm. I took the size m at my 42/44
Soft inside keeps warm but the front texture makes jersey effect...
I'm happy with 100% very much! At its top took 44-46 took M, length About to the hips. Very warm! True, it did not smell like flowers, I wash it 4 times, but it's nothing)
The fabric is thin I will not take here anymore
Purchase is happy!!!!
I liked the sweatshirt very much, the store is cute, the delivery is all cool and fast enough
Sweatshirt chic for your money, I recommend)
Super sweatshirt, reached 2 weeks to St. Petersburg
Super recommend cool hoodies
top
Very warm and pleasant to the body, synthetics. On height 170 and weight 54 came up perfectly, if you want as an oversize, then take X!
Quality is excellent. Advise. Very fast delivery
The fabric is comfortable and identical to the photo I love it very much
Very good fabric and very correct size I recommend!
Goods received, everything is fine! You can save 6,5% from buying through the cashback system! Save on each purchase. The link is on the QR code and in the picture.
The sweater is fine. Color and stamping are pretty good (within what you pay, though I'll wash it by hand because I sure as hell distilled it) and the size (I took an s for a 10 year old girl) it's bigger than other Jerseys I 've bought around here. Next year you'll be able to use it again. Happy with purchase and fast shipping. Thank you
Material and quality I did not really like, but generally not bad
20 days in Spain, that's right. Well packed. Let's see how long the letters hold during the wash
Very happy with the product and size
It was necessary to order a smaller size, but also quite not bad)