SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Очень быстрая доставка
Piżamka cool looked in the picture and very I liked. Cool color. By koronawirusa were late delivery of the shipment. Delivery Term expired and I otrzymałam a partial refund the postage.
Great pajamas for warm nights. The material is pleasant. I would need a slightly smaller size. (My measurements are approx. - chest 83 cm, waist: 66 cm, hips: 81 cm) Fortunately, pajamas hold up well at night. I am satisfied with the product. I only had one problem with the sharp parts on the back (picture with *). It's okay after using a nail file.
The goods did not come, I had to open a dispute. The store said that the parcel is already in my mail, which was not true. After going to the post office, after checking tracking, I made sure that this is a lie and the seller just does not want to return the money. In the end, AliExpress returned the money. The seller does not recommend!
Everything has come, there is a small smell
So cute.... I love it
Will be ordering more thank you
Good kit
A little too big, and so it goes, 3 months waited for the parcel, removal of the brain, already did not hope,
Honestly fantastic set, have worn and washed a few times and no loose threads or problems. 5 stars
Super!
Good product corresponding to the description I recommend
Bomb quality
It's worth it for what it's worth, it's a little big.
Like a pictures. True to size, take your size
Very well made, I recommed it.
Enchanted with the product, good fabric and fast shipping
The description is suitable, but the cut of the bodice is bad. You can dress, but it does not look as intended on the body
Fast Shipping & Product same as pictures
Height 173 weight 64 kg took size m nice fabric
Conform to the photo
The lace stings a little, not quite comfortable, but the price = quality
It's amazing! I love the quality, the fabric is not see-through. Tracking was great, took 2 weeks to arrive. I would totally reccomend it ❤️
One in one as the picture. The wool on the body swallow very sexy. )) with the size guessed. The goods went for about a month. Very happy. Recommend!
Pajamas are not very clear shape, weak elastic on the shorts, the waist volume is not adjustable
Very good product except that it is big for me
The package came very quickly in two weeks, I am delighted. Pajamas match the description, I liked it very much. The size came, did not communicate with the store.
Very cool pajamas, especially for its price, the threads are not stuck anywhere, in size everything suited)
The goods came very quickly. For such a price very neatly sewn straps
The article is perfect! And the fabric is very soft it is not transparent
The quality is excellent
Excellent pajamas for 300 rubles. The store sent the order quickly. I advise you all. The Russian size L ordered XL, fit perfectly
Almost as in the photo, the fabric is less dense, ratio: price = quality, on the one hand there was no loops for the handbag/it is retracted/sewn itself from a black satin ribbon.
Bomb set! I advise everyone
Not come (money returned
Pajamas are super! Very happy with the purchase. On size 48-50 XL is what is needed. Nice to the body
I bought size S, it came to me fast despite being in the middle of contingency of COVID-19. It's the same as the picture but the fabric I don't like. Don't highlight the body. On the label it says what needs to be washed by hand.
I love this store!!! All Super!!! As in the picture!!!
Everything, as in the photo, excellent quality for such a price. On the Russian 44 m sits comfortable
Funny Suit))
For two Tiges. The mother does not stand, the same for Taco Xin moose Buti
Norms, the size corresponds
Very beautiful and good quality
Quality is very good, thanks to the store
Bien
Very happy with the purchase, everything corresponds to the description. Ordered 12.02 in UFU Republic of Bashkortostan, store 14.02 already sent, do not know when arrived at the mail, but 03.03 I was already called from the Mail and asked to pick up the parcel. Very quickly
Just as you see it on the description, loved the product, only thing is that you can’t really see with accuracy when the product will arrive, it said it would take a more than a month to arrive and actually arrived in probably 2-3 weeks
Delivery to Odessa 1,5 weeks
Arrived not yet measured, and so everything well ordered size m
Goods came fast, quality of course not fire (