SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
nice
run small, short fit- on me. Will donate
Very good material, has elasticity, has high waist, looks very good
Beautiful!!!! Sent very quickly!!
At first looks smaller than expected, but it fits well.
I love faithful to the photo, very sexy, I recommend
Very good. They for amazing!!!!
I asked for size L I look good though a little tight on the legs my measurements: 90 cm / 68cm/95 cm, make you a good ass the color I like. Order one or 2 sizes more than yours
I'm usually a size Medium and bought large. They fut perfect and look amazing. Will buy more colours
I charm these shorts are perfect fabric is soft elasticity normal order size L my measurements are 5,2 weight 130 pounds usually use size S and M order 11/11/21 arrive 11/30/21 before time
Beautiful!!! Of the best!
I love these shorts I've ordered them in all the colours but do remember to size up I order a Large and I'm usually fit in a small but the Large fits perfectly so that gives you an idea I'm 5'6 140 pounds
ordered another shorts frin this shop before that I absolutely loved and wanted to get them in another colour. thanks God I didn't order more than one. it is the same size,but in reality it barely fits in one of my legs. size M is more like XS.waste of money.
Is ok but I don’t like it different with another material
Nice quality. My waist is 27inches and I ordered small. And its a bit small and Tight so maybe order L for the shorts
They're very comfortable. I asked for size M and it's very tight, but ask for an L if you want me to run out of squeeze too much, it's very comfortable to exercise✨
It’s just wowwwww!!!!