SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful
Very cool bag and super fast shipping, less than a week. I'll buy more models for sure.
Хорошая сумка
сумка супер,но хотелось бы чтоб везде был подклад в сумке
Very satisfied, came with some defect but do not give anything to fix, perfect
Handbag is super. Small and not small. Roomy, many offices. The width includes a faberlik catalog, for example. Thank you store.
I already had another one, they're comfortable to wear.
Продавца рекомендую
Отличное качество.Быстрая доставка.Продавца рекомендую
Ordered on June 23 and arrived on July 15.
The product corresponds to the description. Delivery fast-three weeks to Belarus. Thank you store!!!
In general, a normal handbag, a little flimsy in appearance, but made quite qualitatively. I think, if you do not wear bricks, it will last long enough.
Handbag is good, the seams do not stick out, looks, decent. Came quickly, I'm happy.
Product exactly as described in the picture. Lovely.
A good handbag, I will use it as a road option.
Excellent handbag for the summer. Pleased with many pockets and a long adjustable strap. Not measured, but not less than 130 cm as much as possible, which is rare. I did not communicate with the store.
It is perfect in size and very practical. I like it very much. I'll order more to give away.
Good size manageable. Super fast delivery. Very good quality price
The bag is great. Came packed well. Advise.
Cool handbag. light comfortable. For such a price a good option
Great quallity recommend perfectly thanks
Muy bueno
The goods came quickly, the goods are satisfied
Excellent bag, so as not to carry the entire mess in your hands. Pleased with the strap, excellent length, and in the tone of the bag. The parcel came very quickly to Ukraine. 4.06 ordered, 18.06 bag I have
Пришли почти за месяц, купила за 380 руб, классные сумочки на первый взгляд.Много кармашков, ручка длинная, супер
The bag is cool, as in the photo. There is a small smell, but I think it will quickly fade. Recommend!
I order the bag 2 times, very convenient and practical. And fast delivery. I recommend the store.
The bag is not bad, the package is slightly crumpled
I thought it was more canvas and it looks plastic I'll see what lasts me
It came quickly, the handbag is good according to the description, thank you.
Small and cute
A good handbag for such a price. The store sent the goods at once
Сумка как большая косметичка.
It seems really small, but is best known as big as you m used. Can best many in.
Thank you for the delivery, I really like it.
Thank you. It's lovely.
The bag came quickly Zo 16 days. Easy comfortable! Cool!
Super
Not come
As described, good purchase.
The order is made on April 27, received in the RB on May 13. Very fast delivery. The handbag is pretty, much more than I expected. Length approximately 28 cm, height 16 cm, 4 compartments. Sewn is not bad, there is no smell. Order was tracked.
I did not have any communication with the store from where the neutral note. The perfect rest.
The bag is excellent, satisfied! Price-quality)! Everything is exactly like in the description. Recommend.
great! a lot of pockets. very nice color as described. Really recommend.
Skmka arrived in the declared period. as in the description. the threads do not stick out. for this price-the norms of the bag.
The second I ask. Nice and fast. Thanks to the store
It has arrived super fast, and it has good quality
Simple and very robust short happy with my purchase
For the money it cost you can't ask much. It's very flimsy. The beautiful design.
super