SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality for triple, delivery fast, I like
Came color lighter than in the photo
Ordered a second time burned, came a little others, but still liked.
The black color is darker in the photo than in real life but the material is so nice and comfortable
It's beautiful, the fabric is soft but thin
On ob115 came up perfectly in size, but on the drain 92 ate fastened, I will correct increasing the waist. The fabric is thin soft, hardly long to listen. It looks very good. Shipping fast.
Thanks for the fast delivery of the pants fully correspond to the description, I liked it, but I thought they would be a little warmer, and so everything is great
fit is really nice, and they are very comfortable to wear
I am happy with the order, I did not communicate with the store, delivered in 2 weeks. A lot of thread, but it's not critical. Thin (for the summer just right) and can last for a short time
these are very stiff and a little tight around my waist, but I have curves so that’s to be expected. they look just like the picture and are very stylish!
Very cool look pants, on our size M took the daughter L, at the waist slightly wide, but with a strap is good.
Excellent pants, only on the seam somewhere the threads were stuck, but it was easy to fix. They sat perfectly, freely, as I wanted, though, they look a little different than on the model in the photo. Came quickly, I'm happy with the goods. Thank you store!
мне нравится и теперь красно смотрится с моей попой )))
The product was sent for a long time, the pants look fucked, but the quality leaves much to be desired. In a couple of days, socks already appeared spools.
I really liked it, I wish it was a little thicker the fabric, but it's not a problem.
Cute! I’m kinda short with chubby legs and they fit, they’re a bit thin like pyjama trousers but they’re still really good material, they don’t stretch but there is belt holes so maybe if you’re unsure go for a bigger size?
good product
Awesome pants
For a long time I dreamed of such, I ordered a larger size, fire fire
Cool pants for the summer, thin, a little stick out threads. Came to Kazan for 13 days
доставка быстрая,взяла на размер больше ( так как боялась что не подойдёт), итог: велеки. Но не чего страшного, буду носить с ремнём, думаю ещё раз заказать у этого продавца штаны, цвет хороший, подойдёт для весны и осени, может быть и для лета, короче говоря рекомендую (кст пришли мятые, надо гладить)
The fabric is too thin, not very pleasant to the body
exacto a lo descrito, la tela es delgada, me encantó.
It came very quickly, somewhere in 10 days in Ivanovo, the goods are good for their money, convenient, the thread does not stick out, but the quality is average and will obviously last last for
Perfect even if slightly more gray than I thought, but very nice pants!!
Same the image
Very soft, fast and safe shipping, meet the photo
Grandpa pants :-) How I love!
Excellent sat size m but small size, approached for a teenager 150 cm, not thick!
Cool pants. On my height 166 and OB 98 sat well, only slightly short, that is, it will not work
Pants are cool. Quality at 4. the fabric does not stretch.
All right, even too many threads
Good, took L on my m... It turned out more than that. Like an oversize. But it is better to take on your size, otherwise the mothnya dangles)
They are flannel, not thick fabric but warm, they are very cute, a little clearer than the photo where it is promoted, as a reference my waist is 72cm and my hips are 102 cms. And the size L I stay excellent, neither loose nor tight, they get around to the ankle, no back pockets but gives a nice shape to the body, very happy with my uwu shorts (it took about 3 weeks to arrive in Temuco, Chile)
I’m around 4’10 and I ordered a small, it ran a bit long but I was just able to role them up a little bit and they look just fine, came in around 3 weeks
they looked darker in the picture
Waushno
Great fit
Nice pants! We will order another one!) the size corresponds.
Exelent state, despite being fabric is pretty good, I arrive before expected.
they were a bit small length but i love emmm
Swag
thanks
The quality of the fabric is not very good
Everything is fine! Peter got there in two weeks.
Color was lighter, but still cute
Delivery is less than 3 weeks. Quality at altitude. Feels like wool. They sat down like poured. Thank you.
Pants are cool, light, my daughter came up) and delivery is generally super-fast!
Joli pantalon
I liked, took on a dimensional grid