SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The size I different, I said M can S doesn’t fit
Хрень материал
Size is something big for an S
The tracksuit is the same, the pants well but the sweatshirt is not the size I asked for the very small I am very unhappy!
Suit bomb honestly
ניראה מעוללה!!! Good quality! Size small drop in. Recommend!!
Good quality! Fast shipping! Great look! On the growth of 179 cm, the suit approached, the volume was taken on a larger size, based on previous reviews.
We need to order 3 more sizes,
The fabric is very strange, but the size is great
Really ~ 2XL but the quality of norms.
Product is OK quality also delivery somewhere 2 weeks to Kazan recommend
Very nice and all but poorly written the wea, Write well.
Delivery is very fast. Thank you, quality products.
Product same as description
Looks like the pictures.
Hi dear, I received my urgent delivery now. Beautiful and perfect. I never got anything as fast as this one came in. Thank you love
Very beautiful
The products look great, the store's customer service is very good. Thank you very much sell
It came fast, it looks good
Maravillosa Tienda! Todo rápido ordered muchas veces, alta calidad verdadera
Often buy from you! Reliable store, high quality products, thank you! Recommend shop!
Super Full!!! Thank you very much!!!
Very good, I plan to buy it again.
I asked for a big suit size, and now I wear it too small. I asked for a big suit size, and now I wear it too small.
Niceeeee
beau
Kisebb Méret Volt, Mint Ami hotly tüntetve
Good
Cool suit, my husband liked
The size is small and the quality is not very
Very nice and I highly recommend
Synthetic fabric... not very.
Everything is fine, but the pants are a little too small for me, and the carsans on the pants are very small, and so everything is fine, neat seams.
I am very satisfied, it came without sapah, the size is accurate
very good☆☆☆☆☆
very good
it's beautiful!
Loved very beautiful
Too small take size above
I recommend to buy. Very convenient to store cards. Shipping fast