SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The clock is just a bomb! I liked it very much. Time shows correctly. Delivery was long, 70 days.
excellent quality
Cool watches, on the hand look very interesting! Thank you very much to the store for the excellent work! Quickly sent, very reliably packed-well done!
thank you store ..very beautiful watch.ලස්සන ඔරලෝසුවක් .❤️❤️❤️
zegarek bardzo ładny ale malutki w obwodzie, jak na dziecięcą rączkę
Beautiful Thank you arrived in short times
Всё как в описании. только батарейка села и часы не работали, поменял батарейку и всё заработало
Very stylish and beautiful, as in the photo.
fast delivered
не понравился оттенок
For small wrist
The watch is very beautiful, elegant. I liked it very much. Super
The goods came even earlier than I expected. Well packed. The watch looks very solid. Quality is excellent. Thank you store.
спасибо.
Very nice
Delivered quickly. On the bracelet there are small scratches and a coating is damaged. But this is if you look very closely. In general, for such a price very worthy of the watch, look beautiful.
All according to the description
as described in the picture
Wonderful looking, the move is accurate and do not run away, from the minuses will fit on a non-large hand. I recommend the product.
so beautiful I love it
Thank you for the delivery, the watches are as I imagined. On a thin hand I think, but I like.
The watch arrive in very good situation well pack and protected. Seller very sympact and serious and fast for the shipment I recommend it .. the watch as illustration and photos thank you to the store and aliexpress
Very nice watch. Thank you store!
The watch came to Belarus for a month, very well packed, without scratches...
Sehr schönes Design
joli
Заказала 10.02.2021. Доставка 13.03.2021 на почту . Часы очень красивые. Спасибо.
Top
Can take,
Super clock, better than in the photo, delivery Good came all the whole, works, very satisfied, I advise
מוצר יפה
The watch is cool. Look original.
tnx lot good quality
It's nice and it works. Worth the price
Very Nice.....
Dear friend, do the Watch received, am very satisfied, beautiful watch for that price Thank you so much
schnelle Lieferung, sieht sehr schön aus
good
The product fully corresponds to the description, came to the RB very quickly, less than a month. Came intact, the watch is beautiful, but I have a thin hand and a wrist at 17-17.5 cm is too big for me, I need to raise higher.
super
Thank you
Super
Beautiful but not works. Was changed pulha, and Nada wasted money.
Nice,vary good,good ithm ,පට්ට බාන්ඩෙ,සුපිරි.පට්ට කොලිටි.
The watch is very beautiful, as in the picture. The store sent the order quickly, but went a long time. Recommend!
Beautiful bracelet watch As it is,store recommended
thanks store
fast delivery .
Watch is excelent
Very beautiful, what were in the description, davolna acquisition.