SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Well arrivé
Bag, as in the picture. Delivery fast
Cute bag. I hoped it'd be more weathered looking, but very cute.
The price is overstated for such a bag, less than expected, the photo looks better
Excellent, all as picture.
Not enough, but good!
Small enough, but a pretty handbag
I was refunded because I did not receive my item
Labai graži IR patogi, nedidelė (Kaip aprašyme nurodyta), BET pakankamai talpi rankinė. Supokuota buvo saugiai, Su Oro maišeliais ir iš išorės apsukta burbuliuotu plastiku, bet truputį susilamdė. Su Fenu atstatysiu. Ačiū pardavėjui už dovanėlę, vaikai nugriebė, nespėjau nufotografuoti.
O produto veio como descrito na foto e no prazo estipulado.
Excellent bag, sewn well, color as in the picture
Did not arrive
I ordered a friend as a gift, it came really quickly, very overflew, which will not have time until the birthday of come. Packed oooochen well, barely unpacked :) There is a smell, despite the fact that the week stood on the balcony it did not weathered, I hope all the same the smell the smell The quality is not bad, but not super cool. (
Bonito bolso, olor un poco fuerte, espero que vaya desapareciendo.
I liked the bag, stylish, cute. Was very well packed inside 3 bags with air, in two bags plus a bag with pouches. There's a little smell. Delivery fast, tracked throughout the way
ていねい sexy こんぽう. the shape and cleaner than not ねだん with swirls ょうにみえる
Красивая, маленькая сумочка. Полностью соответствует описанию.
Perfect....
Thanks for gift arrived in 2.5 weeks
The bag is just excellent. the color is saturated, good. the quality of tailoring is good, the threads do not stick out anywhere. the only observation, the photo bag looks more than its size. for the minimum content is quite suitable.
Small, neat handbag. Quality is good.
Everything is great, the bag as in the photo in the description, only here was a lot of protruding threads, packed was very good, no scratches and dents)
Perfect same as photo quality 5 stars has no smell plus store command a gift i recommend communication with the seller it was perfect if i would buy it again with the
Everything is great! Bag looks just like in the pictures, and is of the high quality. It arrived to Belgium in 2 weeks.
Got the bag! Delivered quickly. Ordered december 12, the parcel came to orenburg on january 9, 2019. The bag really liked. Performance is very high quality. No smell. Unfortunately it was small. And another drawback is the narrow entrance. If i bought it in the store, i thought it would be worth buying it. Uncomfortable. And externally, what pleases the eye and soul
Beautiful, just like in the picture