SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice
I bought two but the other one came loosed but the sweat top is the same as the one on the image quality is good but am actually disappointed with the second one.
Thank you store. Autumn will be bright! Soft, pleasant to the touch. Come quickly!
The color is very beautiful bright, very pleasant to the touch. At 44 Russian just right.
It's very good for your price, I recommend and the shipment was fast.
Very soft the fabric, I liked it very much even though it wasn't the color I expected
Very awesome quality, nice to the touch, sits cool✨
Very happy to buy! Arrived in 8 days. The material is pleasant, very well stretches, without deffects.
Excellent product, as described. It's not too thick but it's what I wanted.
The blouse is thin, but pleasant to the body, ordered early in the month came to Omsk 25.07. Got 27.07. In his office. I expected no one else's quality for this money, I thought it would be thicker.
Small size (M in the picture), short sleeves, turtleneck the softest and most comfortable ever worn
Super good quality, just like the picture shows it.
I ordered not with the first time, I like the quality, soft texture, color scheme. But they are not on low girls, the length of the sleeve and the total length of the product is small. Delivery is fast, a couple of weeks to Mo. Another small gift from the store.
Very soft and hidden to the body. Does not shine through, there is no smell. To the Trans-Baikal territory reached a month.
Good stuff, I liked it very much. Same as the description.
It is equal to that of the photo both in model and color (it is white), it is comfortable and warm perfect for winter, I arrive without any damage
Delivery to 31 region less than a month. Tracking full before receiving on mail. Ordered for her wife, she really liked this turtleneck sweater. At 44 Russian size sits perfectly, the color is beautiful and the wife goes. Soft to the touch and to the body it fits nicely. I recommend to buy!
Very good product, same as photo and product arrive very fast
Excellent product, according to the description I recommend.
At first, when I ordered this, I was worried that my bra might show through but the material is thick enough that that doesn’t happen, especially if you wear a light coloured bra. The material is quality and really soft and the top fits me really well. My dimensions are 83 x 66 x 86 and I’m 152cm tall so the sleeves covered my arms well. Shipping to NZ took 1 and a half months.
The product really liked, corresponds to the description, there is no smell, the thread does not stick out, the material is very pleasant, the color is just delicious. The order was made on June 23, came on July 7, delivery is fast. On the size 42-44 came up perfectly, on the height of 152 sleeves butt. The order is satisfied, I advise.
It's pretty, feels warm even if it's thin, I really liked it.
For thin people because it fits the skin haha but nice warm though the fabric is thin. He arrived fast
Good thing. The smell is strong, but after washing it will leave. I order 2 times
Beautiful received in Colombia as it appears in the photo, I loved it
The color is slightly different, but the fabric is excellent, it is very comfortable. And warm, super recommend!♡
It’s really good for the price I love it , very fast delivery to AU
It took less than a month to get to Chile! The green color is identical to the description (the torso length is 50cm app so if you have size L you may feel it's a little short, but with mom jeans looks super!) The fabric as you will imagine stretch quite
It's a gift for my mother and she loved it. The blouse has a very soft and warm texture which is perfect for winter, plus it is in perfect condition and quality, the color is cuter to as seen in the pictures. I'm late to arrive in Tijuana, Mexico in about 1 month. I will definitely buy back from this store, thanks to the store (:
Product as described. It's very soft and pleasant to the touch, but had a bit of a smell to it that disappeared after washing. Got it quickly.
The yackness is good and it came in a pout of a blow of svidko. The women are short, the men are 90-76-103, and here they are for everything on S ID. Colir is beautiful dark chocolate. I didn't go off. Uncle!
Identical to the description, it looks great on my partner
Excellent turtlenecks, I order from this store their second time, but in other colors! Very pleasant to the body, worn and washed well, the quality is excellent, I recommend! Before St. Petersburg for 3 weeks came)
The fabric is pleasant, it came for a month, for height 160 - 10/10
Good fabric, same color as the photo, it's a small thing but it looked good to me, I measure 153 cm and weight 53kg. He arrived fast
Great Arrived in 15 days in Brazil. Have 73 cm bust 56 waist, was great. Is right arms.
Ordered 10.04, turtlenecks came 27.04. I ordered two colors at once. Very soft and quality. The seams are even. On height 173, OG 90, from 65 sat perfectly.
Fully corresponds to the picture and description. Quality is super, I recommend it to everyone. Delivery to Moscow fast in 2 weeks, took in the mail. The smell was absent, the seams are even.
I order not for the first time. Turtlenecks for size 40-42, not more. Sleeves are slightly short, but I'm so comfortable, I wear bracelets
Very, very soft turtleneck, excellent quality, I will take other colors! The color is excellent! For every day the most it!
Turtlenecks super. I took white and khaki color. Quality is good. On my height 172 cm sat perfectly.
Light turtleneck but very good for its price. I will clearly buy others. I ordered it on February 26, it arrived on March 17. 19 days for a turtleneck it's been long. For more details or even see other AliExpress items. I did a haul on my YouTube channel: Lisa Rolyat. Go see
me llego en 15 días a chile! un poco delgada la tela pensé que sería más abrigada pero es linda
Great! Super quality, very soft material. Recommend!
Normal theme, on height 168 can be short sleeves, if the hands are long. Honestly, more suitable for teenage girls, or teenagers. On women larger will stretch and look will not be like on a model with advertising of this product
насыщенный цвет!Прекрасная водолазка!Тянется, теплая,мягкая,просто супер!
Turtleneck Super! The quality is not bad, the size of the Ideal Village The parcel came very quickly, in less than a month
Amazing turtleneck! Recommend 100%!!! Very high quality, you won’t regret getting this
Turtleneck, for 5 +, I'm very happy! Color fire! The only thing, it was necessary to take a bigger size, to my height 167, sleeves straight back to back! Very pleasant to the body! Recommend
I recommend this shop, the product is very good quality (it is soft and elastic). It gets a little over but that's because white is pretty translucent. I arrive in about three weeks. I loved it! <3