SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Jacket, corresponds to the description, thin, light
Thank you store. Quality is good. The parcel came in 2,5 weeks.
The carving according to the store is smaller than in Spain and the size I ordered serves a four-year-old girl
I liked it, but even the biggest size on me barely got together
Great jacket. All lines are neat, the size matches, at 48 took XXL sleeves are not short on height 170, there is no smell, the color is as in the picture. Inside the Pooh, though not enough. Seller recommend. Polite and sociable
Exactly like in the pictures. Good quality.!
Well suited with a margin for a thick scroll: 89-70-99 166 cm 62 kg without smell and thread. Thank you very much to the store.
The park is cool, thin and warm. At 44 the size took x L,. Fit perfectly, two-sided as stated. On both sides it looks good. Everything is super. Sleeves me norms. The shipment was long, almost a week, but the parcel came quickly. Thank you.
love it
The parcel came quickly in 2 weeks. On the parameters 88/70/100 took XL, came well. The jacket is very thin at + 13 is already cold
Lightweight compact jacket. Fit in size. Filling could be bigger-thin.
The jacket is thin and light! On a warm autumn and spring! On height 160 cm and weight 59 kg, about GR. 102 took 3 XXX, just right! The pouch for the jacket is enclosed in the package. Thank you store!
everything is fine. good quality. fit me well. i am verry happy . thanks to the Seller.
The jacket came to Kaliningrad for a month, the store did not send for a long time, 10 days. The jacket is very thin, the fluff regretted. She took a similar from another seller, was stuffed more tightly, although at a price cheaper. I liked the color. I don't know if it's enough.
The jacket arrived today, so right now it's in the washing machine. I use to wash all new clothes before using. So what can I say. I tried it on and must say it fits me just perfect. The color is good, although I would have liked another one more. Unfortunately it was not available as I ordered. So this has to do. The size I ordered is XXL which is equivalent to the EU size 40. And it's just ok for me. Please note that this jacket is somewhat thin, so not suitable for very cold winter days. I think it will be perfect for chilly late summer and autumn days.
They're a scam scam along with the site don't send you anything or send for the company they want in your country does not retreat and steal your silver the citio became the most expensive and so. A scam
Quality leaves much to be desired. Not for the release of course. For walking with a dog and/or child is an excellent option. The color is much darker than in the photo on both sides: not crimson, but purple, but the one, that blue is almost black
Thank you, very much.
The jacket is legend and thin on the down, sits well sympaic on the parameters of growth 170, about the chest 97 XXXL excellent
Very good
Thank you! Funny! On height 158 cm weight 58. Spring-Autumn. Very slim!
The parcel went to the RB 2 months, the terms came out, wanted to open a dispute, but uraaaa, today came. the jacket is thin, in my 44-46, took XL a little too small and the sleeves on my 160 cm are short, but not critical. spring and Autumn will be cool in it, but for the summer in cool evenings will go, the weight of the jacket is 200 grams.
Good product, fit in size
The jacket is super. Light and at the same time warm, sewn cool, the threads do not stick out anywhere, the colors are bright. As in the description. Delivery is very fast. The store is well done. Seller and goods recommend.
What a cool jacket! Quality is excellent, nothing sticks out anywhere. The color is stunning! Soft, warm, while the photo, as wet. The size took According to reviews on 96-og, 102-OB. Tutelka in a tutelka! It's not gonna work. I will try to sell and I will order more on the size. If not, there is an incentive to lose weight. Just delighted with this jacket! The store asked to quickly send what he did, for this special thanks. Cool seller, chic goods. Everything is super!!!!!
The jacket is good size matches, but came with marriage and a bag for packing a different color for it I shoot one star/opened a dispute came quickly ordered 12, 11 received 28, 11