SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm happy with the purchase. Very beautiful and light glasses
Not bad!!!
Very good guys recommend, to me that game rather not get more headache.
Links great. quality seems fine. has a minor tint which is actually good and didn't distort colours to much. Would recommend.
Got everything right!
Wonderful, I arrive in two weeks. Excellent store.
Very good
Easy, simpotichnye, it's good to hold on and for work the most it.
Loved the glasses!! Recommend the store!! Satisfied
Great product, arrived well packed met expectations.
Received my order early. Well protected and all is according to the ad. Really is very easy to break the product, because it is plastic. Recommend very careful in use. Overall, recommend buying. Am satisfied with the product.
Ótimo!!
Bought these with the intention to reduce the blue light when I'm drawing digitally or gaming. The yellow tint is very subtle, which I'm fine with since it means it won't throw the colours off when I'm drawing. For ultimate bluelight reduction I can just turn on night mode to yellow out the screen, but these work for their intended purpose.
I loved. Arrived many days before the deadline, so it is very fragile has to be very careful, but otherwise was perfect. Bought in gray. Loved.
I liked it very nice
Excellent Product
gostei muito do produto!
Beautiful Light
Perfect
Works really well. Good quality for its value.
Enjoyed only came a little more crooked is almost impecetivel
Help with the computer or cel, came well packed
Very beautiful, is fragile but super recommend, arrived ahead of schedule, came with a bride a cloth to wipe the glasses
Exce lenses lenses, a little fragile but very good.
They’re plastic so they’re very light and don’t feel very expensive. They’re still great for the price you pay. They sit really comfortably on the face which is good. They shipped fast. Overall pretty happy
Arrived very quickly came well protected like.
ex celente producto y rapidez en la entrega se agradece
Light, beautiful. Packed well. I ordered my daughter, but she is too big, falling off. For this price very cool glasses.
Excellent
Good afternoon, the office contacted me and give me the order.
Well packed, complies with the ad
Excellent, good screen protection, good afternoon price, size and fast delivery
gostei
Arrived very quickly here in Brazil and exceeded expectations about the quality
Delivery to Yekaterinburg 2 weeks, plastic frame, very light, it seems that fragile, not small
Super ❤️
Okulari came with receptions, good packing. Dodatkovo put a servetka for the eyepiece. Zagalom zadoveniy. Uncle!
Product meets its function. The view becomes "yellow" when using them, its material is plastic so it is easy to break (won't last long). Thank the store who arrived the package in a bubble wrap (well protected) and a handkerchief, recommended for the price.
Very good came perfectly packed
Look good, glasses with a bluish glow...
The quality of the product is very low. I am completely disappointed. The picture in the app is deceptive. I regret buying the product
A little higher than expected, but very beautiful and good quality for value.
Satis feita
Just loved came well packaged and with the cloth to clean the lens. Very useful!
The item exceeded my expectations. It fitted really nice in my large face. The build is not really strong but it fullfills its purpose. Also the price was great.
Fast shipping, product accuracy, highly recommend this store
Very good loved
Great product. Delivers what it promises, however not comes with case or bag for armazzenamento
The product is exactly as the photo! Loved glasses lightweight, well made and very well packed. The shipping was fast and arrived early. Super recommend
Ochechki cool, order