SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Glasses Super
Everything corresponds to the description, before Volgograd delivery 3 weeks
I recommend, all as in the description
Very long shipping without tracking by Russia. for its price normal glasses, polarization there is
All good
Ooo very thin and plastic earplugs, such a feeling, if you bend a little, it will crack, and so in general good glasses and polarization are))
Recommend very much!!!! Shipping in 1 week :O second time im ordering and definitely not last!!
For such a sum they are ideal .. Put Fabric cover and fiber for rubbing
It came in a month. In principle, I'm happy, the photo corresponds to the product. No damage found
Rewelacja! Glasses are very solid, delivery of the week
All OK
Cool glasses, complete with a cheholchik and a rag It's been two weeks.
Delivery ooooooooo fast. The quality is excellent! As in the picture
Cool! In the Sun, the eyes are comfortable. In the complete set of a pouch, a rag. Recommend.
Look great
Very good, quality glasses, reached 12 days in St. Petersburg, thank you to the store!!!
Light, quality glasses. Recommend.
The order came quickly, the glasses are good! True, when you look at them in the phone, there are rainbow strips. Get used to it :)
They arrived just as in the excellent image
Everything is fine! Thank you!
The report performs its function at 100%! Really polarizing! Well, in appearance-the taste and color. Recommend! Come by the way quickly
The goods went for a long time, but the store for a couple of days before the end of the protection extended for another month. As a result, the glasses are waiting. Made qualitatively, sit well, came whole, without damage
Very fast delivery! Amazing product!
super
very good service
The order came to Arkhangelsk in less than a month, and they are really fragile, but if you wear neatly, then it will be OK. Came packed in box and bag inside, plus napkin. And this is the second such (the first were Brown in a leopard frame) and I am very pleased with them. I hope and these will be worn with pleasure. Thank you store.
The parcel went long, but it's worth it, the glasses are chic!
Light, cute, what you need
Very cool very fast delivery
Everything is cool, quickly came, the quality of the gun
very nice for adults
The glasses went longer than two months, the track was not tracked. Came in a mint box, because of this, it was slightly twisted. You can bend, the spirits are flimsy. On a narrow face slightly wide. They did not communicate with the store.
Glasses more than they seem. Weak. They're gonna hang out fast. The lenses are dark. Packed well. Come in a box. The store put the rag down.
Liked to order more
Excellent glasses for such a price.
Quality is good. A little less than they seemed in the photo
Cute!!!
Goods consistent with the description, very good quality, fast shipment, Recommend
Recommend
I am glad, shipment szła month. Glasses very nice but delicate
Everything is perfect, came very fast, good packing, nice color, all as the picture
Beautiful and comfortable glasses.
They're on time. They came to Kiev in 25 days, from the day of the order. Everything was nice. Glasses are good, fragile truth is very) but nothing, great. The parcel is tracked. I'm happy)
Super! Delivery-month. Seller Thank you so much for the packaging!)))) came-whole!))) the glasses are just great! I suggest!))
Packed perfectly! Came in a box with a cover and even a cloth to wipe. The arms are thin.
Identical to the image. Good glasses. Happy!
Best sunglasses!
great glasses, good quality
The goods came quickly, the glasses are light, but made well. The showers are metal, the rest is good quality plastic. The socks are comfortable, the shape is versatile. The details are made neatly and qualitatively. I'm happy to buy
Very nice, they arrived well packed and are equal to store description