SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just fire!!!
Excellent, beautiful, wonderful and just super! Soft, comfortable, large, beautiful, gorgeous jumper, or what it's called... I'm in love! I came in less than two weeks in Moscow. there is a small unpleasant smell, but this is nothing compared to the advantages of a very pleasant store!
Everything is fine!!
I love it very much I recommend
The jacket came quickly, in 12 days, which surprised me. On quality it is thinner than expected, but as it seems to me it will be warm. On early autumn will be just right. On the height of 174 cm and the whole 75 kg took L and I think that it is no longer necessary to take)
material is so bad but the bluebird is good and it’s huge on me I should’ve take size xl
Cool Hoodie, made well, the print is not everywhere good, the photo is not visible
The quality of the product is golimai synthetics, otherwise everything is fine!
The store is kind as well shipd it out the same day it arived in 3weeks,I definitely recommend buying them,as well its true to size
Tempered the largest size, with a small warmed lining soft fabric, good Print.! Sleeves sewn!! Because long is very. With my 158 cm height quite long, suggest
For the value is ok, 100% synthetic material
it very cool
Very fast delivery, didn't take even two weeks.
Hot and nice it's great
I AM IN LOVE ITS SO SOFT AND SO CUTE
Recommended uwu
As on photo
It’s cute and it’s warm at least for where I live if you live in a colder place it might be a little thin
My daughter is delighted with this hoodie. The quality is excellent, quite warm.
The fabric is soft, not very hot, ideal for a rainy day, the size L is a little reduced for the sizes in MX, generally good product.
is so pretty 10/10
Weird texture on the outside but feels amazing on the inside. The letters don’t look tacky and look like they’ll stay on for a while
una fantasía, 100% recomendable
it fits so good! i sized up and its perfectly oversized! it took a little while to get here but im super happy with the sweatshirt. the store is really good with communication too :)
A little disappointed with the outer material but size very well and is very comfortable!
it came kinda quick
shipped a month earlier than expected!!! so soft! i would go a size up since im usually a small, bought a large, and the large is just slightly oversized on me. thin material but its very warm highly recommend!
i love this sweatshirt! i typically wear a S/M (5 ft tall, 120 lbs) and i bought a XXL which fit oversized on me!
The fabric is very plastic
Everything came up, in size. But personally for me such synthetics are unpleasant to the touch. Although daughters really like it.
Oversize
More of an athletic material and thick screen printing, but overall good quality and is soft.
Кофта пришла быстро, очень довольна. Тёплый и удобный свитшот. Заказывала XL, чтобы выглядела, как оверсайз. А на рост 177, думаю, подошла бы и М.
I love it very good quality
I like it. The insides are very soft and comfortable, though the outside material was a bit different from what I expected. Still a good product tho!
I got here in 8 days. Very good quality.
un poco pequeño
Thick sweatshirt good quality flocking good quality also very good product derived from manga Size S for children 1.50m
very cute and looks just like the pictureee :)
Baby satisfied, thank you
Thank you so much!! Satisfied with the goods) the truth is a little big
The goods didn't come. No money returned!
As in the photo, it is soft although the material is made of balls in the fabric with washed ones, for the price is OK and the print is of good quality.
ok
Film, not very, and so the sweatshirt is super!
Naked încă pot sa evaluez produsul deoarece Abia L PRIMIT.
Overall nice but the falls sweatshirt super small. Wear L/XL and XL ordered and the sitting not loose but tight.
A bit tight, soft, good condition, get a size up if you do buy it.
v nice
It’s a great fit and material I recommend it