SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Never received Seller cancelled order with no notification
Good
Poor quality
For a month the parcel lay in the mail, but still today brought a postman. Brush liked, comfortable.
Everything corresponds to the description
just like the picture, great quality
лепучка плохо держалась на стене. как ёршик ,прикольная вещь.
Very nice
thank you
ok
The product is just like the photo and description.
Super
Ok Om
o.k.
Perfect, as in description and photos. I recommend it.
Great it, strongly recommend
Super!!!!
Good quality.
I did not really like this thing
Not holding the wall, constantly void
Atkeliavo for 14 d.
perfect
The parcel received will be checked in the case
Hello, it's not clear how to attach, From the bottom of the drain hole. Nonsense turns out, it is necessary to dry the cheek first, and then insert into the box, or water will drip on the floor
All as in the picture.
Norms
Excellent
Товар пришёл быстро, все как в описании
Very good and as accurate as shown on picture
według opisu, troszkę guma odstaje przy rączce i musiało odpowiadać w przesyłce kawałek opakowania ale spełnia swoją funkcję ;)
Я получил несколько покупок в одной посылке. Все заказы были отлично упакованы, я очень доволен купленными товарами. Спасибо продавцам, очень рекомендую!
Bof
Nice brush. Conveniently attached. Cheaper than other stores.
Cool thing. Little takes up space
For this money norms
The brush is the same as in the description, tried to clean-it is necessary to adjust after a round brush... normal! Packed was good-thanks to the store! I'm happy!
Super
Come, all good. Poki shcho is not a zrozumiv, Chomu Brown is not often trimaed, may sumnivi in the reception hall.
Good product, as described. Although in principle the bracket had no hole down, it comes with hole. So it doesn't make it very practical as it stains and drips. The brush is good quality
As in the description. Very cool
Delivery to Belarus 2 weeks. Good urshik.
The sticker is not very strong, it peels
Brushes came quickly! I did not communicate with the store. In the package were Santa Claus and a letter. Thank you seller! I did not use it! I put 5 *.
спасибо продавцу,пришла посылка в Беларусь через три недели
To Belarus 20 days
The sponge is good. Only the box has a slightly lower finish, with several brands of mould. Adhesive glue will wall is very tough. The product is well packed in bubble wrap to prevent ruptures.
I liked it, it washes well and goes everywhere
Ļoti ātra piegāde, pasūtīju 25.12 a 7.01 jau saņēmu
Brush amazing
Quickly came