SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I bought for Sama at her address, says that I'm very satisfied, the quality is at altitude. Full compliance with the description from the store. This seller can be contacted.
The goods came quickly that they would sit like in the picture you need to take on 46r-r, 2XL I did everything cool. I'm happy with the purchase.
Exactly the picture. It's very nice and different, as it's a coat but in a Slayer shape. I like it very much. Good store, it's only taken 10 days to reach Barcelona. The only bad thing is that it's really wrinkled and smells bad. I have to wash it.
Good warm jacket. I took the largest size that was to be straight over. But still I would like even more. I think the girl with the promo photo is the largest size, and she herself is thin. Jeans are worn, as in the picture. Overall good.
Была очень долгожданна посылка , но разочаровала ! Своих денег не стоит , красная цена 1200-1500.... рукава короткие ! Чебурашка весь сыпется.... и это не оверсайз. Если вы ростом 150 и весом 30 , то заказывайте на 2 размера больше может и будет оверсайз. А так , на деле курточка в которой мусор выносить...
Ок
Kurteczka świetna, idealna na jesień i zimę jeśli założymy sweter, materiał bardzo przyjemny, towar zgodny z opisem
Lovely coat. Very warm. Nicely made. I wanted loose but not too loose. So as I am 116cm bust I went for the 122cm size so its loose but not too loose. Could easily wear thick jumper under. Very pleased with the item.
It's fine. It smells nothing. With the fur coat. On my 54 size XXL went well. Everything matches the description. It will go to Siberia in autumn.
Great coat! Quality at height, for the spring and early autumn is perfect) at the height of 163 length just above the knees, sleeves are not short. Packed was good, the order came in less than a month.
It's fine.
Stylish jacket. For oversized ladies.)
Excellent fit! True that the jacket is not as thick as it looks in the photo ( as others have also said) but it will still work well for Fall evenings,campfires, and walking the dogs. I was a bit disappointed to see that they are fake pockets on the chest, but again not a big deal! Very fast shipping and good overall product! Thank you!!
In kharkov, ukraine the order was two weeks. At first long did not send the parcel. Wrote to the store. Before me apologized and the next day sent (6th day from the day of the order). The jacket is not exactly the same as in the photo, there is clearly a more expensive option (although what i expected from 26 $?) so that in general it will go. Fur is thin, inside the sleeves it is not. On the ukrainian not cold spring-autumn is normal. My size is xs, height 155 cm. Took s came perfectly. Then in the photo everything is visible. I put 3 because of the delay of sending, as well as for the discrepancy of photos and things in reality.
Thank you very much! I really liked the denim. On my size 44-46 came in size. Free, not in the butt. With my height 150 cm, the length is just below the knees. It looks like a coat on me. Quality is good, jeans are dense. I'll send the photo later, i threw it in the wash. No smell. I advise you to buy, you will not regret it. Such a thing is useful.