SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The down jacket corresponds to the description. The heater is really down, pushinks are glued from the inside (not much, do not be scared). Sleeves are short. On my size 48-50 is excellent.
Running away! Sleeves much too short (correspond to the arms of a child of 4 years and again...)
A lightweight and beautiful jacket. The sleeves are ur 3/4 long.
Down jacket is comfortable, light, pockets are warm, the description corresponds. On the parameters og 100, OB 110, growth 162 sat well, another sweater can be worn. Sleeves are short, somewhere 10 cm is not enough, long gloves will help. I recommend to buy. Thank you store.
Very narrow and short sleeves. I am 160 and 65 kg tall. Not tall and not thick. I can not wear it.
Excellent down jacket! My parameters are og-106, ot-88, about 122. Fully corresponds to the description. Looks expensive. Sewn neatly. No smell. Thanks to the manufacturer and the favorite store.
пуховик супер! соответствует описанию полностью. лёгкий красивый удобный. просто шикарный. с продавцом не общалась. доставка тоже не была особо долгой. продавцу все 10 ⭐ рекомендую всем!!
Very good store, the parcel was delayed on the way, and the seller was Sonya to the last, the parcel came, thanks, a reliable seller advise, now about the product, very for lush ladies, this is just a find, the fabric is very soft, I have a large chest size of chest 135, waist 138 approached, Even the place remains, the only thing for puffy hands will be short and not enough, it is necessary for the hands to be thinner, measure themselves and send them to the seller he.
Size L in store description 132 cm chest. I ordered XL, respectively on the chest should be 136 cm. Got a down jacket size on the chest 122 cm! For what do they write wrong sizes? Sorry for the time spent. The coat itself is beautiful! Color white pearls, warm! And more! Length in size L 111 cm, XL I taught length 107 -108 cm. Refund! Write the exact parameters! Then there will be no refund and deception
пришло достаточно быстро. куртка понравилась. наполнитель там тонкий синтепон, нет там пуха. куртка действительно широкая, качество приятное. но рукава немного узковаты
Sleeves well, very narrow. The down jacket itself is not bad. He's a little hot. Although thin, but quite warm. But the frost will not go: it will not stand, and a thick sweater in the sleeves will not fit, plus the sleeves are short. On height 165 and weight 83 kg itself is free. My daughter measured on height 165 and weight 46 kg-oversize, as on the model in the description, but the sleeves are still unsuccessful. In the photo, I have-this sticks out cuffs from the kombez.
Прекрасный лёгкий пуховик!!!. Фасон овер) Наполнение лебяжий пух. Пришёл через 2 Недели . Чему несказанно рада) размер «М» на мой 46-48 оказался очень свободный , как я и хотела ))) Огромное Спасибо продавцу !!! Буду рекомендовать Вас )))!!!!!!!?
I came to Kiev in 2 weeks. Corresponds to the description, very light, comfortable, sewn neatly. The color is beautiful, the size in the description is m, but it fits from M to XL. The only sleeve, on my height 155 cm-excellent, full! On growth above 3/4. Let's see how in the cold.
The jacket is totally different than described. The sleeves are too short, the color does not match the description!
The delivery is fast, the jacket is light, Very loose even for 54 size, thin layer of down, about 0 degree normal, but lower or with wind cold in it, the color is not as in the photo, it is not a bad and did not like Pearl glitter fabric
Description exact, store clever!!! Everything matches!!! On Ross 52 came m wonderful, you can and 54 quite! Cut successful, does not give volume, hides shortcomings! Coat demi-season. Easy! I think to-10
The jacket-down jacket corresponds to the description, a little different color, but it's not critical, the Raglan jacket sleeve 3/4 is such a model, although many wrote that the sleeves are are are on the parameters 122-108-125 well sat size M, the material is beautiful, sewn qualitatively, I recommend the goods, I will wear it with pleasure, thanks to the store.
Very cool coat, only the zipper is not very well closed, but I still in the car, T. H. No matter.
Absolute amazing!! Super fast delivery and the coat itself is beautiful. Higly recommended ❤️❤️❤️
The order came quickly. Visually everything is fine, the size approached, by the way it is not indicated on the coat. On the height of 160 cm sleeves straight back to back, on the verge. There is no knitted cuff in the sleeve.
Coat is super.
The coat is good, but big, and everything is crumpled
Fast delivery, thank you to the store! Polto is very beautiful, the quality is good! Recommend!!! For the winter to-5 ,, very thin, for autumn is perfect!!!
Good quality down jacket! Pooh flushed after steam treatment! The store answers all questions! Got to Bashkiria in 2 weeks
Excellent down jacket. The quality is good, light, the fabric is pleasant to the body, the accessories of the norms are not very strong, but not quite cheap. The sleeves are narrow and short, but for my height 157 cm-just right. Threads do not stick out, the seams are even. I'm happy with the purchase. Delivery was 10 days in Peter. Seller recommend.
The color of the beige coat is not at all like the picture. It's a light brown (imagine a cup of coffee with lots of cream in it). I really like the coat though otherwise for fit. I bought a medium and I am a Canadian size 10-12... it has a nice fit exactly as pictured. Although a size S would likely have fit too, I think the shoulders would have been too narrow.
Delivered directly to the door. Look great. Delight
very bad quality
Quality is good, autumn in size approached
Отличная вещь! Качественный легкий пуховик оригинального кроя. Рекомендую. На рост 158 см размер 48 ....подошел замечательно М. Спасибо!
It's very nice, but it comes more fit about 10 cm
Coat oboldennoe, the quality is super, the size is suitable for 50-oversize, delivery a week, everything is fine, thank you!!!!
Very good coat, I really liked it! Thank you❤! Fast delivery in Moscow
Super...... Super..... Super....
Recommended beautiful very thank you very much
Straight excellent jacket, at 161 for a knee a little. Sleeves with my height to me norms, not short. Size M perfectly approached 123-120-125, a lot of air, I dress freely on the jacket. A cool jacket, it seemed toonkovata, but like heat. It's October, + 3-OK.
Jacket cool, color is different, delivery fast, I recommend the store and the goods
Thank you very much, for the wonderful jacket-down jacket. All as in the photo, sewing and quality is excellent. Slightly short sleeves. And so everything is super. Thank you all!!!
The photo corresponds to the product completely. Smooth fabric, cappuccino color, decent seams. Down jacket is thin and light, as I wanted. Oversize.
Rukova is narrow. And so super for such a price. For autumn and spring...
❤❤