SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag is cool. Shipping fast. In front, the material is similar to Suede, all the rest of the quality leatherette. Locks of good quality, seams are even, neat tailoring. From the Inside comfortable, whole, without compartments. Thanks to the store and the store. I wear it with pleasure. The only thing I did not understand why on the bag this inscription-"purse or life"
Great bag.
ótimo produto. Veio muito bem embalado.
Суперская сумочка! Вместительная, хоть и маленького размера. Внутри нет отделений, а сплошное одно, только маленький карман для ключей. Смотрится молодёжно. Подружки обзавидовались. Посылка отслеживалась, пришла в Украину через месяц новой почтой.
The item didn’t come
Very cool bag, comfortable, beautiful, roomy. I got there fast enough.
The bag is caulking! Not large, but very spacious. The eyes on the street are attracting. Order received quickly, in 2 weeks! Inside two pockets, one of which is zipped. The store did not communicate, there was no need. I recommend the bag for purchase.
Handbag is generally cool! All as in the picture. No smell. Wide strap. We bought for 1095 ..... on the sides small pockets on magnets
The bag as a whole is nothing, the child is happy!) but one runner strongly clings for each link, you can only use the second and keep them on the one hand (as if there is one runner))
Super bag! Came to ukraine for 9 days) quality and color at height) thanks)
Beautiful❤️ I love it is small but with lots of cavity, quality and excellent price, i recommend
Really nice bag, it’s my second order - different color- nice finish, nice size.
Ordered 30.03.19, the store sent the goods in a week 06.04.19, the parcel came exactly after a month 06.05.19. The bag is excellent, quite roomy, fit a purse and much more. Of course it's not the skin, but i think it will be good to wear. Excellent strap, inside lined with a cloth, there are two pockets, one with a zipper, the second without. There are also two side small pockets on the button, but you can not put anything in them. There is no smell, zippers are iron. Packing is normal, inside the bag is inflated package, so that the bag does not lose shape. The bag is excellent, i recommend.
Cool! I like it! As in the photo. Good leatherette, dense, there is a small smell, i think it will go away. Delivery ok month
The usual bag bought for every day everything works fine locks keep in mind, sewn very neatly, i recommend to the parrot, delivery is not long
Very and very cool bag. It is 1000 times better than in the photo. Quality is unrealistically cool. Free Shipping instant. I recommend the product to buy unequivocally. Order boldly.