SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality is excellent, I ordered two hoodies to be the same for me and my sister, the colors are different, one is dark, the other is light color, ironed not very, but the quality and price is satisfied
Just a wonderful sweatshirt! Very soft to the touch. Thank you for prompt delivery!
Sweatshirt made of synthetic material, has a lining of pile The inscription and the seals are embroidered, as it was shown in the picture, but the inscription is a little cryvovata The elastic is weak, but it looks great I took the size L, it's like the size of Xs-s The order was satisfied
I thought it would be more, I ordered XXL, it came to Ukraine in a month, the quality is not of the best, well, for its money the most juice, came with a courier) expected dim than it is) I feel sorry for this smiley ((
The sweatshirt is not bad for height 154 good, but not more, otherwise the sleeves themselves will be very short.
Unfortunately, the jacket did not reach me... But I'm sure she's very cool.
The color is slightly different, but not scary. Soft, pleasant sweatshirt
The sweatshirt is excellent, of course there are a few minuses. For example, sticking threads, but they can also be cut off and the final small pocket, in it, hands do not fit at all, if only to put a phone or some small thing. The goods came quickly, the hoodie is certainly small in size, but nothing terrible.
Cool sweaters but malomerki
I liked the product, the color was brighter, but it's even better, the threads did not stick out, and the delivery was fast
The goods came very quickly. To the Pskov region in 20 days. Small pockets. You can't put your hand in there. In the rest in the photo.
Quality-synthetics! But the sweatshirt is very beautiful, for such a price-I advise! On the growth of 161-m just! Delivery to Ukraine fast!
Very small, the size of XXL is like 44-46
Cute sweatshirt. The color is not as muffled as in the photo, very bright yellow. But my daughter liked it, so everything is fine. There are several threads, cut-a-minute business. Size M approached both 40-42, and 46, quite free. Fabric with fleece, so it's very warm, while measured-sweating))) The applique is dense, the backing is like a cardboard, not paper, so it's harsh, but after washing, I think, it will.
So cute fast shipping
fast in this situation.
Sweatshirt of good quality, size corresponds to the description. Very satisfied)))
Nice sweatshirt. Ordered size XXXL for parameters OG 89, shoulders 40. The size is small, the sleeves are short. If you bought a smaller size, you would not have approached. Photo matches. Delivery to the center of Russia 17 days. Track tracked.
I liked the jacket!
A good sweatshirt insulated but I was in the butt I wear m as it is a little small.
To Moscow 2 weeks, the track is tracked, the goods are packed well. The color is different from the store's photo. In fact, this is a flesh color, it was just white. Sleeves on my height 164 cm short, will have to wear as 3/4. The length of the product in fact 59 cm instead of declared 69 cm. Sewn well, seals are made well, threads do not stick out, inside the bike. The fabric rolls quickly, because. It is loose, at the tips of the plug cord, the hood is rather for the interior, it is uncomfortable to wear it small. I will not take the second one.
Great) on our 46 took 3XL, very free, balacon almost
In general, not bad. but on one sleeve the white cat has a thread but nothing terrible can be cut off
I ordered 3XL to have an oversize, it came like M, the fabric is not very pleasant, but in general it will come down, the print is good, the threads do not stick out
The jacket is cool, took the girl, the quality is not ice, but for their money it's a treasure)
Below the elastic band is ugly. And so warm, good
Delivery took 25 days, to novosiba! The sweatshirt is not bad, the material is not very dense, threads stuck on the seals. I ordered L to look over, but I think it was possible and m, on the parameters og-96 cm, OT-70 cm. Of the minuses, perhaps only a small hood, although if you do not wear it looks good.
Hoodies cool. Unfortunately, XXXL size not rozni is nothing from M... But OK.
Super cute sweatshirt with kittens
good,thank you