SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Coat Super! Very voluminous, very light and warm. At the bottom (on the hem) an elastic band is inserted, which can be tightened-it turns out the model "cocoon" On height 160 cm size M-sleeves of excellent length; coat length below the knee Sewn very high quality, neat Thank you very much to the store for the excellent product
arrived safely
Very light down jacket. If you take on a thin person, everything is fine. If on full-in the sleeves will not fit full hands. They're narrow.
Thin, almost weightless, but quite warm, the quality is super)
Fast shipment and delivery. The jacket is a good demi-season. In one layer of sintepon. It looks very cool)) The sleeve is short for me. In general, I really like the jacket)) for height 170-knee-deep. Thank you store. I recommend to buy.
пальто очень понравилось. лёгкое комфортное. рукава правда коротковаты , даже на мой рост 160 см. и еще карманы не привычно смотрятся, на линии живота. все остальное со знаком плюс. доставка в Питер 45 дней. успели к Новому году.
I liked the coat, it was thin for autumn/spring. The style is stylish, quickly reached. the quality is pleasant to the touch, thanks to the store.
super
Nice quality, light and warm.
Возвратила товар, а деньги вернули вместо 3 279.42р -0. 74 р!!!!!!!!!!! это что издевательство!!!!!!!!
The coat is very good quality, light, free at 137-116-123. For an elderly person, it is very important to have ease and freedom of movement. Thank you store! Helped get the order. It is stuck in savings logistics for almost 1 month! And this is the second coat, the first black one liked my mother so much that she wanted Brown! Woman and 87 years old woman! I recommend the goods and the seller!
Пальто приличное, но не зимнее, лёгкое, тонкое. На рус 52 оверсайз, плечи реглан, поэтому не смотрится огромным, ложится по плечам, цвет коричневый приятный. Мне понравилось, продавцу спасибо, пришло быстро!
получила то ,что ожидала,спасибо.На русский 52р.,М- сел так же как на фото заказом довольна,крой не стандартный и к этому надо быть готовой.
Coat of good quality, the seams are even, the threads do not stick out. The size is a real oversize, the Russian 58 size is free.
Sent quickly, it came also quickly and tracked, the sleeves are a little narrow but not critical. I recommend the goods and the store.
The jacket is thin, it will go for the winter. And looks pretty. Size M thought straight more will be, because I have C, but I just.
The coat of the oversize as wanted, on the growth of 167 r-r 46-48 sits just super. Very fast delivery, good packing, sleeve length back to back, but it is not critical, under golf black with longer sleeves is just perfect. Very high quality zipper, there are two runners, which is very convenient. a good size hood, not small. pockets are deep. a coat is 10 cm longer than the knees. I recommend the store confidently, I want to now make several orders here.
Пальто очень хорошее рекомендую
I order a second time jacket, the first time I ordered a black, the second time is purple, delivery, chic quality, stunningly sewn, sits amazingly, the oversize size. Very comfortable jacket, light, thin, with a hood, the Hood is also not too deep and not too small .... At least in Europe for a half a year such a jacket is definitely not bought. It's a pity that there are still different colors, and then you would have bought it. And the fact that a slightly shortened sleeve, for a car it's just a find
I liked it! Cool!
Excellent coat, super fast delivery. Boldly order.
The order came quickly. On the height of 160 cm sleeves back to back, on the edge, there is no knitted cuff inside. The color is calm, I liked it, the fabric is without shine. The coat is thin, I think at a plus temperature of 0 °.
i did NOT ordered a Black coat but a Purple .i want my money back!!! the eaves a to short you cannot move your arms i i am not happy at alm wit your coat . i wait for your answer .!!! Thank you for responding. J.GROEN.
супер
Hi all! The jacket is excellent! Pleasant fabric, moderately warm, comfortable. In short, while Merila, my mother came, dressed and took! "I love fashionable!"-her words. I will order the second. Delivery up to 10 days to Moscow in Postamat near the house. I recommend the goods and the store!
Я в восторге от качества ткани и подкладки. Всё матовое и очень приятное на ощупь. Сшито всё прекрасно. Но на этом положительные эмоции заканчиваются. На рост 162 см, вес 56 кг плащ полнит. Сильно полнит. В груди он 150 см, в длину 105 см. Рукава еле-еле доходят до запястья в моём росте. Кроме того, обнаружились некоторые неудобства. Сумку на плечо не надеть, её придётся носить в руке. Если поднять руки, весь плащ поднимается, такая уж модель. Молнию с первого раза трудно застегнуть, в неё постоянно попадает ткань, потому что тонкая. На рукавах вылезает подкладка. Плащ-парка тонкий, на +5 градусов. Можно и в более холодную погоду надеть на толстый свитер, но тогда вы становитесь ещё больше. Модель на высоких и стройных женщинах будет смотреться гораздо лучше. А мне пришлось вернуть по бесплатному возврату. Продавца рекомендую. Модель подойдёт не каждой.
Firstly, very fast delivery, which at this time of year is quite good when you buy a warm thing, secondly, the quality of your and the thing itself, I wear a European 46 46 size the thing is really an image, but it does not fill at all, because the sleeves are enough for men, Here I have to say that for full people it's a big minus, because the sleeves are so narrow that when wearing a jacket they almost turn out, the only thing that tried to wear to wear this is real and looks good point so this most minus narrow sleeves does Plus, Since the thing does not look very bulky and it is visible that it was just a idea to sew such a style; the coat is very light, I liked it. And most importantly, more pockets! Super
arrived fast and good size product, also lovely.
вполне
Sleeve for 165 height, above will not fit
Reduced the star only for the fact that very narrow and short sleeves. The jacket is not for the winter. And it looks good
All excellent but the sleeves are very short at least 15 centimeters less
Очень довольна, все как в описании, на размер 44 как и хотела оверсайз и с кофтой можно носить до - 10.Спасибо продавцу. Посылка пришла в подмосковье за 26 дней.
Thank you! I'm happy!
Charming light soft down jacket on a little cold weather. sleeves 3/4 quarter. Very stylish. The down jacket is not designed for frosts, a pleasant fabric, very soft and light down as a filler. Highly recommend
I was afraid it will be too small or to bad quality but I’m actually quite happy with it. It’s light weight. I wish they had longer version. I’m tall and this one could be a big bigger longer wider. It will be might got it coat for the fall or mild winter
Пальто оригинальное, на зиму будет тонковата. На переход от осени в зиму. А так вполне хорошо.
Good coat, I recommend!
The coat is too thin and the sleeves are short, although I have a height of 160, but the rest is all as described)
Super coat
Фиолетовая намного темней чем на фото! На грудь 126 см М впритык, свитер не оденешь. На ОБ 134 см хорошо. Модель обалденная! особенно для кругляшей. Очень понравилась. Рост 158 см - рукава не короткие.