SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great little bag
All is well
January 13-April 6 came to the RB. This is daaaa ..... tired of waiting, already the order closed, but I did not open the dispute, because the tracking said that there was somewhere near. expected more size, just a little more purse on the strap. The bag is not bad, the keychain is a gift. pockets are not any, but under jeans on Summer over his shoulder will go, in the car. The strap is narrow, but the bottom of the handbag is solid, does not break. Well, what to say here, maybe for such money and normal, but I honestly expected better. I still put all the stars, because the store did not deceive and as stated, it came. Mandatory see the sizes, which would not then be Surprise. thank you.
I received my order very quickly. In Ukraine, the handbag traveled less than a month. I did not even expect that so quickly. The store is well done). The bag is qualitatively sewn. I liked everything. Recommend.
Pack zaginęła/skradziono I? No problem far distance money. Very nice shop.
Handbag approx. All according to the description. Exceptionally Dluga shipping. Ogolnie RECOMMEND
OK, goods consistent with the description. Small handbag for small items. Big wallet will enter the ścisk, but is still a little space for phone and wipes. Delivery in 7 weeks. Shipment well secured. Recommend.
Five stars, it's very practical and it looks nice!
Thank you very much. very nice bag and lovely present
Nice, small handbag. Well protected for shipping time. Free shipping bryloczek shipping 3 weeks
Very pretty handbag, good workmanship, shipping time pretty fast, delivery time only long (zamawiana 11.11 delivery 27.01). After all recommend product
Wszystko ok, szkoda tylko ze szla przeszło 3 miesiące ☹️
Very poor workmanship, ornaments odpadły in first day use handbag
Product as described
Molto, molto carina. Non puzza ed è fatta benissimo.
Perfect
All OK. Good quality.
Gavau Rankine, Ji Labai miela, Tokia mazyte, kompaktiska, pateisino mano lukescius. Rekomenduoju si pardaveja, NES Labai nustebino IR pradziugino...rankineje Radau dovanele IR Maza, silta laiskeli-palinkejima :). Mielieji sekmes jums. ACIU.
I get a little wrinkled but it'll take shape as it goes. I love it! I want to buy it in other colors!
Same as all picture moeny Great store highly recommended
Handbag not too large. Material enough thin but nicely made without any shortcomings. Includes strap frame. Inside does not have any compartments but has wszystą lining. For this price it and so super product. Znieści Sie for her Duzy wallet and phone.
The strap broke off after 3 days, although only the keys and phone were worn in the bag.
Does not even arrive 3 weeks when he had to come in 3 months. The state is good I am satisfied, I recommend it to you
Cool torebeczka, zdążyła arrive on time. Nice gift-bryloczek
All as in the picture. The handbag is very small. Delivery to Moscow 1,5 months. Thank you.
The goods are packed well. There was a gift keychain. I recommend the store.
That's what I wanted. Thank you delivery fast
Small and see her price 300 so for the child will go
Fast shipping, very nice and good quality. Thank you
Delivery 3 weeks, track number tracked. Corresponds to the description. Small and cute. The store put the keychain as a gift-thank you, nice)
Order came, everything is fine
Sweet bag, thanks
Thank you, the bag is satisfied, the quality came quickly
An excellent summer option, a purse, keys, the phone will safely enter!
Handbag as in the photo one in one I'm happy for a walk in the summer most
Small, more for the summer is suitable, came with a semi-inflated package inside. And so everything is fine
Came quickly, inside a special package, that would not crumple on delivery
The parcel came in 15 days. Thank you very much.
The bag is good for the summer, small and light. thanks to the store. delivery is fast.
The handbag came, thank you. As in the photo. The color is slightly darker. I did not communicate with the store, there was no need.
Overall everything looks correct. (Small seam defects) Just the unbearable smell when I came out the first time ....
Good quality and very roomy
supersonic fast delivery .. ordered 23/11 . received 03/12 in the UK .. fantastic service .. lovely bags in very good quality just like the pictures and description.. very satisfied .. thank you store highly recommended .. A+ *****
Handbag cool, one compartment, no pockets, now the purse is small)))
Arrival in France in 1 weeks great Good bag for price
Quality is good. The parcel came quickly. Recommend.
Bag so, norms. Small, without inner pockets. Came on time. Understated on the side, as a hole turns out. The buckle is crooked. Not very much
The goods came earlier than the term, the bag for such money I consider good. Personally, I did not communicate with the store, the bag was sent on the next day. In the bag there was a package with air)) I will order more Seller put note and keychain, thank you very much Recommend!
Very good. I did not expect, to be honest. Keeps the shape. A blown package was inserted into the nutree, so that it would not crumble during transportation. Recommend. Order will not regret ordered 11.11 came 27.11
Handbag cool, also with a gift came. Recommend