SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I took XXXL for a size 46, impossible to enter
This beautiful and looks very quality for the price
thin and 3xl is way to big for me...
There comes another color, in addition to the delay in delivery! Almost 3 months
A mess after a lot of time just to send it to me they send it the color it's not I ordered it N kakhi and send it to me military green go shit
I send the wrong color
The product was sent a smaller size, apologized and offered a discount for subsequent orders, as a result agreed to return part of the funds. We'll put our pants on.
Many thanks pants are excellent! According to the reviews I chose the size and guessed, perfectly fit. Height I have 164, trousers on the ankle. The size I have is 44.
Loved. Wear 38 size asked, was perfect
thank you, shipped quickly, arrived sooner than expected and just as described... very happy
The size does not match the item ordered
Awesome pants! My waist is 66 cm, hips 97 cm, height 167. I got size medium in khaki, although the tag says small. They are snug around my hips with some space in the waist, and they rise to about mid calf. If you like a looser fit, I suggest going up another size because there is no stretch. Not cotton, they are polyester that mimics the feel of cotton. Made well. Color is a bit different to pics but no big deal. I bought them for a cosplay project and will likely wear for casual outings too.
I received gray pants instead of khaki pants, and it's super ugly
Light trousers. Comfortable, free, the quality is good. But with active use quickly wear out.
a little to big, so i orderd a size smaller now
Lovely trousers - small were slightly over sized and sat on my hips for a baggy look, but what I was wanting - normally a size uk8
It is perfect as in the picture I make a 40-42 and I took a xxl
nickel
Thank you, just as described and arrived a lot sooner than expected! very happy with purchase.
So-So
Wonderful trousers, it's a pity that the summer went away .. Have to wait for spring
a calça não foi a mesma que eu comprei
The size in this pant is totally off. I can’t even wear this pant. Way too small though I ordered the right size. You may want to but two sizes up from the normal size you wear
Comfortable. Fabric to the touch-Cotton, only thin. For summer. I like it, I'm happy. I wear 52-54, just
description wasn't so accurate..The product is smaller
Muy buen producto!!!! gracias al vendedor
Nice cotton material, great fit. Fast delivery.
The rod is suitable and attached to the dotik. Tsenina-Tonka, ale tsupka. On Leito. Shvi-rivny. It is written-synthetics, it is on the dotik to finish priorimny. I'll beat the yak with my nose. Rosemir at 52-54-vgadala
they are wonderful! fit great except the waist is pretty big. nothing a belt can't fix though. the material is way better than expected and they have multiple deep pockets! highly recommend these pants
I I am very satisfied with the pants. Very beautiful
Pants as in the picture, super goods. They sat perfectly, but not much crumples. I recommend you come quickly.
The product is fine, but I expected meljor.
Nice fabric, but it's too big
Trop grand malheureusement.
Very nice, I pity that is not stretch. ?????
Very good fabric material very well made and it is very good
Very poor quality, no shape ....
Excellent material! Very beautiful! Much like the photo.
i love these cargoes
Surprise with the pants! Super recommend. My height is 1,63, weight 58 kg and bought size M, was perfect!