SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not as in the picture, good quality I am satisfied
Better than I expected. I like it very much
At a height of 170 cm og 94, from 74, about 100 not a village! Totally redo. In the hips tightly in the skirt-to expand the coat, the transparent insert under the chest is on the chest, the bodice itself is ugly-the pattern is wrong, even if the waist the I do not understand what makes it so happy here, I think the low girls just cut off the bottom. But! Around the chest a lot of excess tissue it needs to be cut off, under my chest 75 cm. And the fabric is not delighted. No offense, store. As is! I did not understand any where so much joy in the reviews?! Because of them did not open a dispute.
Never arrived asked refund
The dress is really beautiful, worth absolutely. I would say that for the price is absolutely perfect!!
Beautiful, I don't have so much chest so there's a little bit ahead of me, but out of it all very cute, I asked size L, weight 55k and I'm 1.65, Precise size
This too beautiful dress ''M .. Was so beautiful in me
It's exactly like the photo, it's beautiful it fits perfectly and the store sent it in about 10 amazing days! 100% recommended
The length is not as the same as the description
Material Good, is beautiful, came the ideal size, but not have the tail as pictured, left wanting only that.
Very disappointed does not do as in the picture. It does not fall back at all down too bad.
Nothing like the picture.
Beautiful! I arrive in a month! Not the same as the photo but it's beautiful, I'll use it at my wedding, the pretty fabric and good quality has tail, logistics very well, I'm happy!
nice and gorgeous i like it!
Bonito para el precio pero no es igual al de la foto,la cola no es tan larga
Bonito
Very nice but not equal to the image
It is beautiful, of good quality and is perfect. I recommend it.
The dress is very beautiful, not only has this tail as pictured. And the handle was a little wide in me.
Beautiful, flattering dress!
The dress is simple but cute, I ordered size XL and I am 42EU so it fits very fair of my hip. Consider it when ordering. Very nice the dress!
Ndjdjdjdhdhdhd
For fecto
It's beautiful!
Product has nothing to do with the photo. A let down full
It is beautiful and the price can't be beat!
Шлейфа фообще нету, но само по себе красивое, девушкам без груди не рекомендую, в целом хорошее))
Actually a very nice quality material and nicely made.
Fits perfectly. The length is good for me. Certainly well worth the money.
Using pictures that arent representing the product
GORGEOUS! I definitely recommend. It fits exactly how it is supposed to.
The dress doesn’t look like on the photo I’m little disappointed , but I guess is good for the price I pay.
Good and comfortable material.
It's very good quality. It's beautiful. The tail is not that long. But it's still very beautiful.
It fit me perfectly and I felt so sexy and beautiful wearing it!
Great dress! Perfect fit.
Excellent fit & very flattering
Not at all like the photos without the drag already, lie announcement
Very nice dress
This dress was beautiful! Fits perfect!
This dress was beautiful and fit wonderfully. It was a bit long but I didn't mind. I had so many compliments and people were shocked by the price. It is stunning.
Good material very flattering! I really love this dress!! Couldn't be happier with how it looks!!
Very beautiful
Nicely made.
This dress firs better and is nicer than expected. Well worth the price.
Great!
Happy with this purchase! Ordered a medium. Received lots of compliments on the dress.
Love everything about this dress !! I got compliments all day !!
Beautiful dress.
It's a perfect dress and look fabulous.