SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very long delivery, the order was made in May, received in August. strongly crumpled, let's see if it can spring. So the handbag is not bad, small, but roomy. Thank you all.
The bag as in the description, it does not open widely, though it came a little crumpled, but I think it will straighten out, as will be worn time will show
спасибо продавцу!
Conforms to the description and expectations
Super
OK,very satisfied
The bag is very beautiful!!! Color is what I wanted!!! Tough, small, description corresponds to reality. Advise!
The goods are excellent, the delivery is very fast, the store is good, I recommend.
Good❗
Waited Long, the store extended the protection. The bag is cool, thank you very much
It's really nice. I like it. It's not got the biggest opening at the top but it isn't a problem.
OK, great
The bag is good. He came to Israel in two weeks. Nice. let's see how to wear.
Arrived very fast, well packed, no smell, Fire quality) thank you.
The photo did not work out, but on others can be seen. The side where the letters glued "oblique Chinese" but sometimes the letters are smooth, so it was on the weekend and glued another...
Nice handbag, no claims, everything corresponds to the stated indicators! I liked it!
The bag is small in size, I would like 5 cm in diameter bigger. She came with colons. I will not open the dispute, hope that will pass. The inscription on the bag curve.
The bag liked, comfortable compact, the appearance is excellent.
Great bag. It's hard. Only the color is more brown.
Everything liked. the quality is good. packed perfectly. thank you Seller. everything matches the description and photo.
Nice quality, well packaged. Very satisfied
Super, consistent with the description, express shipment, najwcześniejszy delivery date specified on 28 April, A otrzymałam parcel 25 April :)
Very accurate and suitable size and according to excellent pictures
love it!!!!? so good looking bag!!! xxx thank you !
Handbag is wonderful. The store is beautiful. The goods sent quickly and quickly received the parcel. The bag is comfortable, with two side pockets. Very satisfied with the goods. Success store!!!!
Too Beautiful
Thank you bcp I love
This bag is just OK. Looks a little on the cheap side. It is definitely priced too high. I could have bought a PU bag like this at any of our local stores for much less.
beautiful well made. packaged very well. quick shipping. I will buy again. I recommend this vendor.
Great quality purse, quality of the hardware and the sturdiness of the bag were well received.
GOOD GOOD GOOD.......