SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you to the store for the goods, very good sweater, fast delivery, the goods have been delivered home
Claass!!! Delivery in 5 days, quality on Hurray!!!
Quality is good, I wear 48-50 ordered M, a little loose, but the model is beautiful
Sweater Super, warm, quality, you will not regret, the size s sat perfectly. Delivery fast
All is well, thank you. Recommend
Super jacket!
Stylish!
Nice sweater! Description corresponds! Long enough, as in the photo. For the autumn, that's it. Delivery is very fast-a week.
отличный джемпер, соответствует размеру
Super, excellent quality
The sweater is excellent, on the Russian 48-50, l just right. Recommend, the quality is very good
A beautiful jumper, sat perfectly, looks like in the photo, came very quickly.
Preciosa calidad, mejor de lo que esperaba. Muy conforme.
Arrived in a few days by courier, super, thank you❤Excellent quality, soft, dense, the most it is for autumn
Very good, quality, soft pullover. I'm very happy. I recommend from the heart! Very fast delivery
HL at 46-48 height 170 bolshevat .. ordered L, got HL. The store gave a coupon for this one.. Soft, cozy ..
Extremely large, looks like XXL, I had to give it to my mom
Very soft, in size. Excellent quality, delivery fast.
Beautiful fabric texture, totally according to the picture, recommended!
3 week delivery to Australia. Good jumper, dense knit. Washed ok with the first wash.
Good quality, it is thick and as shown in the photos
Excelente
Quality is super! Cotton and P/E, can be washed in a machine in 30 degrees, and with a light pressing. Very pleasant to the touch. The store sent very quickly, in Peter came in 8 days! Fire! We will order more! Recommend! On size 46 took MKU, the village on the shoulders is excellent! Colors saturated. They are wide, not in the guise, but we wanted to.
Everything is ok. Only it is little large. It looks like the picture exactly. Good material. Warm. I am satisfied
Very good material, thick and warm for this date. The perfect size.
On the size of the Russian 42-44 bolshevat, it would be possible to take a smaller size
отличный свитер, мягкий, приятный на ощупь, на параметры 163-88-70 размер М подошёл отлично- длина свитера 63 см, рукава не короткие, лёгкий оверсайз, доставка до Германии 10 дней
Sweater exactly as in the picture, I took the size of L and did not lose, this store will order more
I liked the sweater!
Stylish sweater, dense and pleasant to the body fabric.
I'm 1m60 for 55kg. I took some S. Top, not tough it's perfect
Very oversized but nice
The sweater is wonderful! Quality is great! In Moscow, in any shopping center this will cost twice as much, this is a minimum. I recommend to buy. Became a favorite in the wardrobe))) the size of a single fit from 42 to 46, no more. The length of the product and the sleeves are suitable for tall girls.
Cardigan identical as the picture. Very good gatunkowo, intense colors. Very fast shipment Recommend very
The quality is Exelant, good endings equal to as in the image, plus the product arrived at 2 weeks of making the purchase, the dispatch was fast.
Sweater's a bomb. At 50-52 the size of the villages as it should. To the Primorsky Territory delivery two weeks.
I liked it very much, all as in the picture
I'm totally delighted. Quality at altitude! good at high to 175 will be, the sleeve is not short
Perfect size and in addition the quality and top the sweater keeps warm and the material and very comfortable and soft
I ordered April 5, 14 already took in the dentist. The jacket is of excellent quality, pleasant to the body. But of course it is already before autumn not to wear))) Well, on me it is not as free as in the photo. There is another reason to build
At 44-46 sits freely! Quality at altitude!
I liked the sweater. The white top of course shines through. Warm, big! I took the smallest size at 87-67-95 and drowned. A good oversize is what you need. With a belt a little slinky, but still beautiful. Five stars, thank you. Stitched well, there are no puffs. Spots too. All OK. Washed, not shed. After socks I will write
Chic sweater.
A beautiful sweater, a little thick jersey, but pleasant to the body! Thank you store!
Excelente producto, buena calidad y muy rápido el envío a Chile
Thank you to the store for the fast delivery of the jacket really liked
на 48 подошла М
The sweater is great!
Excellent quality sweaters, I recommend. Usually I wear the size S, but after reading reviews I took M and correctly did.
Nice quality cardigan