SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
product was alright, pretty accurate in total. came a little smaller than I imagined for a xxl but it's alright otherwise
1000000/10
Beautiful good material
Very nice fabric is soft
The material is so-so .. But she is very cool!!!!!!!!!!!
It came within 10 days but the quality is not very good but I didn’t expect much the print is a little blurred and it’s more of a peach colour than light pink I ordered the biggest size and it looks fitted and not oversized pictures are a bit of a catfish :(
The color is different from the photo
Fast delivery and best quality !
una excelente compra, muy cómodo y fiel a las imágenes, quede satisfecho con la compra
The quality of the goods is not the same as in the picture
Looks like a children's sweater. The color is quite quite different from the picture.
Very good product. The quality of the fabric impressed me
Wide long all as modege loves
силикон. а так все супер.
It's very cute and soft a little big for size but it's beautiful
Заказывали ххl, а размер пришел s.
the colour is a lot lighter than what the picture shows and it’s not the material you’d think, however it is still nice and warm, i’m happy with my purchase
I ordered the largest size, but I almost tight (I'm pretty thin
Everything is perfect
It’s ok. Shipping was super quick which was good but the quality isn’t as good as i thought. The print is cheap and looks faded in person. But it’s ok for the price. I would recommend buying and would buy again.
This shirt is not even close to a XXL. My daughter likes really big shirts and this one fits like a normal Large shirt. No extra space at all. It is about two sizes smaller than anticipated.
The sweatshirt looks good. He is super warm indoor gefütter and has a beautiful color-old pink. The picture back is not cheap pressed as often in other sweaters here. He is recommended. I 've intentionally taken larger size than usual, lest I exaggerated-if someone like a loose sweatshirt to wear, I suggest only 1 size bigger take, not more.
Good material and stamping
ТОЛСТОВКА ТООП!! СТАВЛЮ КЛАСС!!
Terrible material
The material is not good
Size small sleeve too short
The design is cute
Nice
The jacket is good everything is fine
Came quickly material pleasant print bright came the right size reckomenduyu
The fabric is bad:-(
Warm arrived super fast only the sweatshirt is a little distorted picture
Jacket Super
i love it so much, so comfy and great material. definitely recommend!!
Waited a long time to arrive and when not matched the size.
The picture is not clear, the fabric is not clear, the dimensions are correct. Not super, on nature fit
Very cool hoodie, the quality is good, the print is not a sticker
Excellent
The fabric is not very touch, but the print is quality, corresponds to the picture (ordered for the younger sister)
They send me wrong pattern not what I’m ordered
True to size, nice soft thin autumn weight
INST: E. L. I. Z. A. V. E. T. a_1_4 sign up please <3
Came fast enough. Beautiful print and quality. Recommend.
Fast shipping. For 13 years bolshevat, and so everything is fine.
Looks just like picture
The best Hudak I ordered!!
Wow my sweatshirt is very cute soft and warm besides the pink color which is ideal just a little more opaque than the color of the picture but out of it all right I'm happy because it has delighted I look great it has good size I recommend (Carefully choose the size ami I look good I chose the xl the size are not big either if you weigh more than 60 kg it will be very fair and that is not the idea)
Ordered XL for 162 cm height
Is thick therefore can in her walk in cold days printing ejst such as the picture very adopted on good size recommend