SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Slightly vintage luxury sty kids just as style pregnant clothes the well has been negative
Colors are darker than in the photo More beige strips are more orange I honestly expected better At 4-5 points, but it turned out only for 3 But plus is that it came quickly
Nice sweater! Height 154, size listed above.
The quality of the sweater is good. It is very comfortable and pleasant to the touch.
Тёплый, на мне выглядят прям оверсайз, рост 165.
it’s really nice ! super pretty and soft.
A day after I got it the sleeve broke and the store didn’t respond to my complaint
Sweater really liked. Quality is good. I hope that the sock will be good, without rolling.
Very cool sweater, warm, pleasant to the skin and corresponds to the picture
The sweater is very good, dense and at the same time soft. On my daughter looks like not a big oversize, she wears my 40 size Russian.
Очень уютный мягкий и приятный свитер
прекрасно, на рост 161 вес 45 подошёл идеально, пошито хорошо, выглядит аккуратно
На вид мрачно и весь какой-то перекошенный. Плотный, наверное будет тёплым. Заказывала для дочери -(Она выбирала себе), возможно ей понравится... Мне нет.
The sweater is the same as in the photo. My daughter loves him very much))) synthetics, but quality. Very soft and pleasant to the body.
The sweater is very well packed, in a gift put a small pleyengy bracelet. Quality is very good, there are no sticking threads and so on. Very happy to buy
Very soft and warm. On the size of Xs-S and height 161, sat quite freely. It's been about two weeks. The seams are not even, but they are not visible. As a gift put a bracelet. Take it, you will not regret it
All as in the photo! Very cool sweater! But not very warm, but for me it's a plus.
Выглядит очень хорошо, очень мягкий. Дочка в восторге.
Excellent sweater, sat down well. Warm and beautiful. But the seams are better fixed.
Fast shipping. Just like the picture. Thick as described. Stretchy and soft. Size corresponds to a U.S. size women's medium. Well sewn, perfect.
невероятный свитер!! оченб приятный и тепленький дефектов никаких нет, товар отправили быстро, шел до спб примерно 2 недели 40/10 всем советую!!
AAAA sweater is simply chic, not oversize, as I thought, but to my height 1.55 is a little like. Ordered 11.11, sent 13.11, arrived 30.11. As a gift they put a fenechka
Thick and warm sweater. Perf for autumn and winter. Go ahead and get thissss babyyyy
. The sweater is very soft and corresponds to the picture. On my height 164 sits at a time, not quite an oversize, but I still like the bracelet as a gift
On the growth of 160 villages is ideal
Everything is fine!! the order came quickly, the material is excellent, the length of the one I expected (height 147).
свободный свитерок, не сильно теплый. у меня размер М, рукава как раз, на боках свободно )
Very soft quality wool, strongly electrified. A large minus is a very noticeable inner seam on one side of the collar ((
The sweater is very cool!!! Soft, warm. But it's electrified. Thank you very much to the store!!! As a gift put a bracelet)
Very cool sweater! Soft, not prickly, warm. At size 44-46 and height 162 sat well, but the sleeves are short when you straighten your hands. This does not spoil the impression at all, still the sweater-Super, print-fire. Seller Dushka, also put a gift, in the Krasnodar Territory the goods came in 12 days. Oh, devaaachkiii, take it, you will not regret it.
Lovely sweater, soft AEAE Well, I will not miss the chance. INST: devilwearssraka
спасибо большое, свитер прекрасный!!
Sleeves of course a little "stand", not straight As in the photo, but in general quite comfortable sweater, the fabric is soft. On me, the oversize, looks like in the photo, but consider that I'm 155 tall...
It's soft and comfortable, the size fits, it's cute. recommend
крайне топ! ни чем не пахнет, ткань довольно качественная
First time I ordered a perfect sweater on AliExpress, very cool. On the size 44-46 sat well, looks like in the photo.
получили за 10 дней. на 46-48 рост 175 сел отлично, чуть свободен. цвет как на фото.
Sweater cool put one hundred likes...
OL BUT THIS IS PERFECT IM CRYINGSKFKS
Soft, comfortable, beautiful, the size is the same as ordered! Advise
Лучший свитер со у меня когда либо был! Не оверсайз как на фото, но так даже лучше. Тёплый, не колется. Единственный минус это то что некоторые ниточки могут торчать, но их легко убрать. Посылка пришла за 2 нелели, хорошо упакована. Определенно лучший мой опыт заказов одежды с Алиэкспресс! продавцу большое спасибо!!
Shipping fast. The sweater is so cute and suitable for autumn.
Lovely sweater! Recommend
As shown, not so large as expected. As EU size
I ordered two sweaters, to the touch, the color is very pleasant! As a gift, the store put the fenechka (cute)! Perfect sweater for autumn-winter, warm and vintage!!!! It was very important)
The fabric is pleasant, but something hanging The size is small, say 44, but the price justifies Came just in time
Llego rapido y en buen estado,las medidas con correctas y los colores también, me encanta
I thought it would be longer: '. Very satisfied with the purchase, I advise everyone: '))
OMG I'm very impressed with the quality of this sweater. it is so thick and soft, was not expecting that.
красота!теплый и удобный,с моим ростом 156,все удобно