SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent, the order is happy. Track wasn't tracked. Size L sits freely at 44 size
Quality 100% cotton. Decal sticker. I like everything. M is suitable for 42,44.
Nice quality and nice material. Shipped fast.
The quality of norms, it looks like cotton. How will behave the inscription after washing, it is not yet clear. Its money is worth, the size corresponds, not small.
Delivery 2 weeks. quality is good, I wanted the color khaki-this is what came. In the photo, I tried to transfer the color. My size 42 grew or Xs, slightly free, I expected it.
Cool T-shirt, cotton, quality is good, my size XXS ordered s of course is big
Great quality and quick delivery, very happy with my purchase!
T-shirt Super! After washing did not shed, the inscription remained intact and safe! Recommend)
Excellent T-shirt, the wife really liked a little too big, the quality is good. Seller respect. I came very quickly.
In size like OK, loose a little XL at 44-46, fabric cotton. The inscription is a little curve, but very little
The quality of the T-shirt is excellent! The inscription is made well. I will order only from this store. The price is cheaper than doing in Ukraine and wait only 2 weeks
Good quality, soft fabric, eye-catching color
классная футболка, качество хорошее, ткань приятная, размер соответствует. доставка быстрая. На фото цвет сильно светлее, чем на самом деле. Реальный цвет тёмно-оливковый
Will be a favorite T-shirt of Summer) The color is really more bright, and the sleeves are not rolled up as in the photo
I took it just for the inscription. T-shirt is a regular football Cotton, sewn very simply. The gate is processed by an overlock, not a baker. Size XXL was in the chest 104. In the description, the length of the T-shirt is 73 cm, in fact 64 cm. At a discount Ali bought for 480₽.
Excellent T-shirt, nice quality. After a few lines, nothing went wrong
Цвет, как на фото. Без недочетов. Надпись хорошо наклеена. Но, буду пользоваться ручной стиркой. Ткань приятная. Написано 100% Хлопок. С продавцом не общалась. Отправил быстро. Пришла в общей посылке. До Краснодара за 15 дней.
T-shirt is very good quality. Recommend. Thank you.
Маечка потрясающая, лёгкая мягкая. Ну текст конечно супер