SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love this top, its very accurate to the listing and very soft and stretchy! This could fit a variety of people! Would definitely recommend!
Cute but I thought the cutout would be shorter lol
Muy bonitos, de buena calidad y muy suave :)
Cute size is like an s
super cute and very good material
Amazing quality. Just like photo. Not form fitting though. Order a size down if a tighter fit is desired
On the growth of 158 ordered M. turned out oversize. a little unpleasant smell. In general, super!
Product as described. Quick delivery. Top quality. Fits perfect. Thank you store.
жилетка просто ОФИГЕННАЯ!! качество 10/10, добавка две недели до Москвы. на свой XS брала M, всё отлично подошло!!!
Very cute it is good fabric it came quickly and I recommend it is Super pretty and the size it’s correct
Came exactly as pictured. Good quality and very soft. Very happy with this purchase!
Жилетка тёплая прекрасная шикарная шикарная
Honestly, way better quality than I thought. Definitely worth $10. A little itchy but when you wear something under you can’t feel it.
Too lindooooo I ameeee it too lindooooo I ameeee
The large is like a regular fit for me and I am 5’0, 43-45kg. There were very little loose strands on the inside so its not visible :3 It came to the UK a little later than expected but its not a big deal :)!
Good quality in addition to adequate thickness, equal to the published photo. Arrived in time in chile, thank you very much
Chegou no tempo e me surpreendi muito com a qualidade! É super macio e grossinho, tive medo de ser muito folgado mas é simplesmente perfeito!!! Eu ameii
Absolutely loved the shirt, amazing quality too, I do recommend taking a size up though. I did and it fit well, I can’t imagine how well the others would have fit
It's beautiful and good material.
Loved this too came as the pictures showed and is so soft
Parfait !
it either came late , or went to my neighbors house :( but it feels comfy and is great quality! its a little short so i think ill buy large next time but i like it!
Mega Cool only little short but love and it very like
good quality, accurate pattern, but pretty big and baggy for a small
I'm happy. The parcel came quickly. The size approached, very warm, class. Advise
items were great and in perfect condition!! fit me well
Perfect condition and fast packaging to australia !! Would buy again
Very lovely, free blisteringly fast. Soft, the vest is abbasta short looks almost a crop top.
I just received my order today. The product is looking exactly the same as shown in the photos and very pretty. Love it so muchhh
I love to arrive super quickly unlike the expected date received in 8 days about the fabrics or what to take it size
Great, but it is quite tight at the chest for someone who has a turn of 85cm
Ok
very soft and very cute great for any casual occasion!!
it’s perfect it looks exactly like the picture!
really cute sweater arrived early.
i love it! the fabric is very soft and not itchy i would prefer it. this is the first time i orded clothing on this app... I'm happily surprised!
Looks exactly like the picture. It’s not itchy and no threads are loose or sticking out. Really great product.
good quality, warm and stretchy! I got medium and it fits perfectly for EU size 40, bust 94 cm
Not bad, but for high growth is still short, for spring it will be good if you are behind the bare stomach. The quality is pleasant to the touch, soft acrylic)
i really loved it! it's so pretty and comfy, and its the perfect size!!!
Super I'm 176 and so short but beautiful and high quality :)
Insanely cute!!!
it’s actually way better than I expected to be. Very thick and stretchy material, worth every penny I’ve spent! came in about 2 weeks
Bile 10/10! In Kiev came very quickly to the body very pleasant, INST: _ floro4ka._
Very good! The sweater is a little bigger than I thought. Still, is very beautiful and comfortable
I have big bombs so it’s a little tight to wear with a shirt underneath but on it’s own it’s very cute
so perfect! i have a bigger chest and a medium fit perfectly since the top is very stretchy so don’t worry too much abt that! (: came in abt 12 days to SW England!
Just like in the photo and pretty good quality! It's not exaggerately fat but it's not fine either It said the same delivery took until July and it arrived at the end of April! Long before other orders I 've made
amazing vest and great quality for the price, get it!
The waistcoat is cool and soft. But from the inside stick out threads (