SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Size XL 44 Russian is normal, only here is a squeaky synthetic.
Lovely vibrant print. My sweatshirt came with a thread pull and a little black mark but once I contacted the store it was resolved super quickly and very satisfactorily.
Nice oversized hoodie loved it.
Super quality! Z rosemir ter in the distance, the scale of rosemmiv reviews the children's room! I recommend the sale!
AMEI
Hello, I took XL but the sleeves are too short. The bust part is not bad. I would have had to take 3XL to have the same effect as in the photo. To know that I wear S or M at the top usually.
Didnt get order
The sweatshirt is bright as in the photo, synthetic 100%, insulated (the price is too high for this quality and tailoring), but the size did not exactly correspond to the declared in the table table I came to Mo quickly, but because the size did not fit, I opened a dispute for a refund not full amount. He decided quickly in my favor! I did not communicate with the store.
Exactly as in the picture
Corresponds to the description, thinner than usual sweatshirts, the quality is good, I liked it
Alas and Ah. The goods were with marriage. But! The money was returned, so I did not claim. Thank you
Very Happy. I'm an M Size but Ordered XL. So go 2 sizes up. It says 4 on the Label. PERFECT FIT. Love it
The sweatshirt is very cool, the print is clear. True, it will be hot in warm weather, inside the fabric that does not absorb sweat. Good for cool weather. I took a very large size to be like an oversize
Pretty short even taking a size above
Received in 7 days only, perfectly compliant, I will add an opinion after washing and trying.
Sweater good value for money. The over size effect is very good by taking much bigger. I bought Xxl and I put M French size.
A little plastic for my taste and very short
good
Synthetics. But it looks normal.
Bon produit
Item is tiny. Much smaller than described
Se ve más grande en la foto
polyester material not too thick with fleece inside. the letters on the hoodie is colorful and oversize loose fit on me. ordered XL. stylist looking
I thought the ra thicker product, it is very fine, I just hope to warm up a little, design and very beautiful color!
Poor quality, very thin,
bello producto. excelente calidad igual a la imagen
изделия сделано из полиэстера это ни толстовка нет ни одной этикетки продавца в общем это страшная подделка
Malomerki for two sizes!
I liked the hoodie. Rukova are short, but not critical
Very fast shipping // Article corresponds to its Photo`s on The Site // Thank You Very Much For Your`s Article`s
Very fast shipping // Article Corresponds to its Photo`s on The Site ( Article For This Prix ) . // Thank You Very Much
Small size for size
100% synthetics, coloring, as in the photo, I'm 175 cm, I'm on the hips, in the photo probably 150 cm.
Very bad quality. Synthetics. Rukova short, never an oversize. The money spent, of course, is not worth it.
Very bad quality!!!
Happy binoculars
Nylon plastic clothes lined story...
It's XXL for very small and tiny people...
Slightly smaller than expected but fits anyway. Good quality
Small size even in 2 xl.
The fabric is not expected and the size does not match :(
The size is false the sleeves are badly done
The fabric is not very good