SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super quality, did not expect the skin is dense, natural, smells!!! Everything is stitched laptop will fit))) it should be worn well! I recommend to everyone! Thank You so much to store
Bag I sooo liked, good quality, no smell I was looking for this for A4 format, without any accessories This is what you need! Also the price is normal-about 2 000 Delivery is long, month + week. Packing is good, the bag is not wrinkled at all. With the store did not communicate
It is not worth the money
Super Bag :)
The bag went to Kiev for almost 2 months, I thought that it would not come) with the store communicated. Bag quality, stylish, beautiful classic! I recommend to everyone. Material-leather, but pressed natural. looks very stylish and expensive!
High quality shoulder bag! It's really real leather! very good! Thank you!
super! Yes! Cowhide! Real cowhide! The dimensions are the same as the store description. Come soon! I like it very much. I will continue to pay attention to this store!
okay
Delivery 3 weeks to mo. Packed was good, inside the bag inflatable bag, so no logjams. Stitched well, the seams are even. The material is similar to split. Spacious, many compartments and pockets. There is a slight smell, but i hope it will fade with time.
Delivery almost 4 weeks. The bag is cool, there was no bad smell. All seams are neat, different pockets, there is a removable bottom. Skin as i understood pressed.
Bag-bomb)) sooo quality goods, all as in the description, quality leather, packed according to all rules, inside was an air bag, the goods came without creases. Thank you very much to the store.
Arrive USA 11 days after ordering, Good quality bag, and this is my 2nd order of the same bag, different color. Very satisfied
Bag is very good quality, delivery is fast. But the smell!!! It smells like a camel! Hope to fade
Good bag, large and high. Handles are so long that you can wear on your shoulder. Fully corresponds to the store's picture. Came for a month. Material leather.
I sooo liked the handbag, it looks like the skin
The goods came quickly. Packed well. The color is perfect, the quality is amazing. All as in the picture and in the description. All seams are even, the skin is natural. Thank you very much to the store for the honesty. I advise everyone
Beautiful color, little darker than expected, but nice and shiny. Nice stiching. Smells a bit, but a friend of mine ordered earier and the smell goes away with time. Arrived in 30 days to Belgium, which is not bad.
Very nice classic handbag. It is made from high quality genuine leather. My wife is very satisfied with it.