SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product corresponds to the description. There was a delay in the shipment, but it is related to coronavirus. Everything is super.
Recommend!!! Super quality and packing. Inside "air cushion, top soft packing, cooler and packing with air bubbles. Still put a gift, I attach the photo. The bag is super, as in the picture in the ad. I recommend the store!!!
I take a second time (this time for a gift). The bag is not bad, but not sure that the skin. The first has been worn for 6 months every day-all norms. Delivery truth 3 months (but the store here does not have to), even the dispute opened, but in the last days of the dispute came. The bag for your money (took in the share for $40) is very good.
Delivery to Nizhny Novgorod 27 days, from Novosibirsk to Kazan was not tracked. The product corresponds to the description, not a lot smells, but not nasty. Dense, skin or not to determine hard. Recommend product and store
Good. As in the photo and in the reviews. Although I like a smoother dressing (if it's skin...) has a smell. Shipping standard packing is super reliable. Track tracking.
Overall satisfied! But very upset logistics. Ordered shipment from China. The package was a month. And in Russia in just 3 days came to me. In China, she drove for a very long time. If you order then ask to send not epaket. Company piece G ** on. A lot of people hung parcels because of them. The quality of the bag is good. Inside the lining is harsh.
The product corresponds to the description. As a gift, the store put a small wallet (it is a pity that it is not made of leather, but nice). Recommend seller
The bag is good for your money. Genuine Leather. I recommend. Included was a card holder.
Great bag! Packed competently, do not remember, do not get dirty! Smells like skin, but not much. The view is very strong. The parcel came in two weeks. I'm happy. And a gift-business card holder!)
Excellent leather bag. Climbs a standard Packard laptop. No more. All seams are even. Performance quality. Zippers are reliable. Inside one large pocket on the holder with Velcro. One smaller pocket with zipper. And two not big for the phone-cigarettes. Came in a woven bag and two polyethylene. Inside the blown package is a form. Suitable for both myself and for a gift) for a purse special thanks to the store!) He's really needed. And a perfect addition to the gift! Its photo separately)
Super bag, came very quickly! Quality is super!!!! I recommend
Delivery fast 2 weeks! Everything is fine! Skin smells.
very good quality, arrived in 2 weeks. fits 13inch laptop perfectly
I have long been on ali but from this purchase i'm just delighted. First respect and respect to the store. Man of the word. Second super fast delivery to bashkortostan 14 days taking into account may holidays. It's not real. But the third is the product itself. All that was written before me is true. The bag is very beautiful. Quality corresponds to the price. Leather. The seams are even. Locks quality. R than stitched. I recommend this purchase and of course the seller.
To be honest, the bag surpassed my expectations. The workmanship is excellent not to complain. A4 flies in. It was a month before vladivostok, everything was not crumpled, inside the bag was a large bag with air, and some kind of money, like 0.5 yuan. Locks honestly cause questions how much they will last, i think the bag will last longer these locks, i hope i'm wrong.
The bag looks very good! Packed perfectly, even inside was a package with air. Delivery less than a month in mo. There is a little smell, similar to the smell of the skin) store put a gift 5 yuan product and seller recommend.
The goods went 2 months, very long. It was unbearable to wait, but it was worth it. The quality of the bag is excellent, the leather is good. My husband liked it. Ordered for february 23, received in the first numbers of april. Packed was very good, the store put a gift, nice.
The bag is generally super. I did not expect such good quality. On the outside is similar to the skin. the seams are even. The store is sociable, sent promptly. In short take do not doubt.
Excellent bag, quality at height, planned also very well-looks compact, but a4 sheets are included freely! Definitely recommend to buy! The store put some paper, maybe local money for luck)) thank you
Great bag. Everything corresponds to the description. The quality of the material at the height, such bags in stores are at times more expensive. Laptop 15,6 "barely climbed, everything closes. Complete with a bag took protective pockets for cards, came 7 instead of the claimed 5, thanks to the store)))