SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The jacket is good, soft warm. At 170/52 took 2XL, it was necessary to take less, but so also not bad
Perfect I love the perfect jacket for winter
Idêntico a foto, simplesmente perfeito!
A good jacket, the size matches
Pleasant to the touch, but very usual clasp, I'm angry that soon it can be torn
Very nice soft fabric. Warm windbreaker. Threads did not stick out The only thing that does not like this lock it is plastic and ill sew. The feeling that soon will spoil (my offer) And the fabric is certainly pleasant and warm but not durable I think the spools will appear quickly
Arrived in perfect condition! And very warm!
muy recomendable , exactamente igual que en la fotos y ademas son muy calentitos ( yo pense que serian muy delgados pero no todo lo contrario )
best purchase ever
The material is very good, super warm, excellent for the winter. The only defect is found that great, ordered the size S and yet was great, but otherwise I loved.
Me encanta, es super calentito y abrigador, es un poco más oscuro que la foto pero se ve lindo, recomendable y el envio muy rápido a Chile
I ordered a white m, came Milky XL, but norms, so leave. On height 155 looks like this
Shipping took 5-6 weeks
Es un timo. La sudadera es pequeña, no tiene capucha, no es de la misma tela que en la foto, es en general otro producto distinto. No la quiero para nada. Además, ni siquiera es barata, por el precio que tiene es injustificable la falta de calidad. Una compra horrible, la sudadera está fatal.
Size does not correspond to the one thing you order. Size q I ordered was 2XL looked like size L
Decent jacket, definitely size up though
Approved by the child. In fact, a very cool and white jacket, I like it. INST: haruajax
отличная мягкая кофта. размер л на рост 168 вес 47 выглядит как на фото
Got a medium for it to be baggy. Quality so-so.
It’s cute and it fits good, but I don’t like that the collar doesn’t stay down. It looks just like the picture though.
Great quality and amazing fit. Size up if you want it oversized.
крутышка, но я не думаю что она стоит этого касаря.
took ages to come but is really nice
Arms are bit too long but other than that it’s a really nice fleece!
Size XL was a little big for 1,60. But the blouse is very beautiful and warm.
i love this jacket so much! it is super super soft and the color is really nice, no complaints at all other than the shipping (it took about 3 months to arrive) the zipper works perfectly and no weird smell :))) my measurements: height- 152 cm, bust- 86.5 cm. I got a large and its amazing and oversized!!
It wasn’t bad, more on the thin side but still warm. Pretty oversized but I could’ve gone another size up.
Material is quite thin but soft, perfert for spring or fall. The embroidery on my jacket was nice and there were no lose threads either. I'm 168cm and usually wear a medium/ EU size 38 and the XXL was oversize on the sleeves but it didn't cover all of my butt, so if you want it to be longer i'd suggest sizing up even more ! Overall I think this product is worth its price :D
Did not recieve the package yet it was confirmed by store so I opened a dispute, but it didn't work. Lost my money. This is my first time making a one star review after using aliexpress for years. Totally disappointed.
Very fast shipping, as stated. Size 5xl wide enough for one size (46 women)
Really good quality would buy
Got a 2xl for oversized fit and reaches about mid thigh on me (around 5.2 or 160cm) Shipped to Aus in approx 2 weeks :)
The quality is amazing!!! The material is soft with no smell, everything is stitched very nicely. Fast delivery, arrived in about 3 weeks.
Флиска хорошая, единственное, карманы ну очень маленькие, телефон в них не положишь - вывалится.
Very nice
Premiums premium
weird fit, too long but still tight around the hips. i ordered a size L and I'm 175cm.
It looks really nice! It had a little stain on it but it isn’t really that noticeable. It’s a good length and also really warm too, doesn’t have any weird smells. The sleeves are a little long for me but it still looks good. I would recommend this item if you’re interested in buying.
Love this sweater so much! Super soft and comfy and fit really well. Would recommend sizing up if you want it more oversized!!
great, cozy and pretty
It's very fine but for spring it's great
Bought in gray, corresponds to the picture fabric of good quality I recommend
The jacket is soft comfortable went about 20 days, I like
The jacket was thinner than expected but is still very soft and comfortable.
Vse horocho
Good quality
bellissima!!! очень нравится, пришло за 2 недели в Польшу. материал очень приятный на ощупь и теплый хоть и тонкий советую брать размер побольше мой рост 165
Wish it was warmer. It’s a bit thin but very nice
Perfect
SOOO CUTE, I’m in loveeee!!<3