SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very soft and comfy. The color is not faded. Looks good.
Swetr is very beautiful, recommended. Thank you stores.
Beautiful I love and recommend!!!
The photo does not pass, how cool it sits and what a cardigan! Unrealistically nice to the body! The size chose according to the table, completely matched.
The sweater is great! Pleasant material, sits well. I advise you to take a bigger size. It is not clear, wool/No. But in general, for such money is worthy.
Cute sweater, on height 155 is perfect, but it seems to me to leave puffs
Cashmere sweater, bright, soft and not pricked. now it's in my favorites)))
The sweater was removed for a long time. It's been a month. And by China and our tamodnya is less than a week, and then the delivery service☹& Middot;. In the warehouse failed in our city for 6 days. The packing of blvla is cut. And in the middle of the palm. Apparently someone was very interested. Because of this, the sweater is Dusty. The store is lukavit about the composition: Six is clearly present, there is a lot of it, but a white nylon cord is woven into the horseradish thread. When igniting, part of the thread flashes and burns smoothly, with the smell of pale wool, and part melts. To the touch it is pleasant, slightly pricked. Barely fluffy. On the height of 175 cm and the chest 106 cm sat down in width, you can say, butt. But long Rukov. The yellow color is not quite uniform, there are white inks and the color is like the yolk of rustic eggs: Saturated-yellow. Slightly shines through. Contrasting underwear will not work.
Tres beau pull correspondant totalement à la description. je recommande vivement
Nice sweater. Only the shape I really liked
Хороший свитер. Написано что 100% шерсть. Не кашемир. На мой 48 нельзя сказать, что висит. И он довольно тонкий, не как на картинке
The quality is excellent, the size matches, packed in a zip bag, as a gift an elastic band for hair. thank you very much.
belle qualité, le col est un peu haut mais bien dans l'ensemble
The jacket really liked, the color is bright such as I like. Comfortable, soft, pleasant to the body. The seams are even. I have a size 46, read reviews, took the size XL. I wanted an oversize, but it turned out as usual.
The color is darker, it seems that not 100% wool. with the store did not communicate. size L at 44 freely.
The shade of color is closer to tobacco, but it does not matter to me
A good sweater, took on its 44 size XL, sat down freely.
Size XXXL at 46-48 light oversize. In the composition of Sherm, but there is also another component. The color is beautiful as in the photo
The sweater is wonderful, soft and gentle, slightly fluffy. Pleasant yellow color. XXL on the Dew. 44 sat perfectly, moderate oversize.
Not very large, but cute, the color is bright yellow, saturated, not lemon. Looks very much like wool
The sweater is bright, pleasant to the touch, but came with a marriage in the most visible place, in front of the seam at the throat (((
Sveder liked it. Soft, the label says 100 wool. I sat well on the growth of 158. I'm happy with the purchase.
The goods are received very quickly. They are made of wool. More colors will be ordered. It is recommended to take a bigger size. recommend
Nice sweater! Warm, soft and super cut. Now I love this winter.
All as in the description and in the photo, pleasant to the touch and soft, at 46 r-r and height 168 sat well, quite freely, I recommend. To the store Thank you for the scroll and the present in the form of hair rubber)
шерстяной свитер . брала на ог 102. рекомендую.
Wonderful soft sweater, great design. For height 176 tool size L, sleeves are fine. Very fast delivery to Spain! Thank you store! Definitely will buy again!
Very nice sweater. The color is very good, the joints are even, the wool is visible. Thank you store, recommend
Качество очень хорошее, ткань на ощупь очень удобная, подтверждаю, что это шерсть. Заказом очень доволен.
At its size 48 ordered 3XL In the volume and length of the sleeve is excellent and along the length of the sweater itself I would like a little more authentic but also so good. Quality is good thank you
The package was received quickly and the goods were well packed. The quality of the goods is very high. It looks great on the outside. It is soft to the touch, the surface of the wool can be seen, and the statement of the wool composition is certain.
The goods arrived soon, a high-quality turtleneck sweater, soft and not thorny, made of wool. It is comfortable to wear, I will order different colors. I recommend stores and products.
The order came quickly. the sweater is warm, the knitting is good. Thank you
Nice sweater! Delivery by new mail! Warm, like woolen! I recommend and thank the store!!!!
Очень мягкий! Написано что шерсть, а не кашемир, но очень мягкий материал и не колючий.
Delivery to Moscow 3 weeks. Track tracked. The parcel came to the cash register in Pyaterochka. Packed in 2 bags. The quality of the goods is good, the seams are even, there are no unpleasant smells, the color is bright. The product is very pleasant to the touch. I ordered the size XXL, so that the sweater sat down freely. The only thing I wanted was to be more authentic, and then I only before the beginning of the thigh (for growth 167). But it's just my opinion, and maybe it was "good for me." The store put a small gift-rubber for hair. Thank him so much! In general, the purchase is happy. The seller and the goods are restored.
The order is jumped пpraz necalki tyaдняў і і хххпрыпрыпрыпрыпрыпрыпрыпрыпрыпрыпрыпрыпрыпрыпрыпрыпрыпрыпрыпры I'm gonna get this so padabaetz. Jumping Kohler, swabodny and myakki shvedar, velmy bienny and velmy keyholes. Pamer Taki J, yak apisana. Well, I'm simple schaselves! He's out, he's out.
Welmy kind schwedar. Pacolki I'm bayasxia holada, I'll buy shwedar Z turtleneck. Young saprashda zastaetz zyeuplym. Cloth soft and soft, Z voshny, without a night, and a night of ideal. Pradavatec hutok adveriў I stakasshya Velmi are asked by the pakupkami
Fast delivery, good quality sweater, wool material, soft and comfortable, very good, recommended store
I liked it very much, it looks great. At its size M sat perfectly. Shipping fast.