SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shoes are beautiful! Packed perfectly! At the foot of 245 cm perfectly fit size 39
Outstanding! Just like the picture! Soft & Comfortable.
I order already 2 pairs one took my mother as a gift. Shoes are very high quality and flawlessly beautiful. I advise everyone!! Dimensional grid corresponds
Beautiful shoes. I’m glad I ordered 1 size bigger. Thank God. It fits me just right. Very fast shipping. Thank U.
The shoes are WONDERFUL! Super comfortable, beautiful and came with thoughtful accessories. Super happy!
Shoes as in the photo, very beautiful
Colour not same as picture.
Shipping does not really fast and trail is design for price arrival and full of satisfactory so usual shoe size 225 to
Beautiful! I can't stop seeing them, it came very fast to Mexico, I fit 23.5 cm, I ordered 37, I got the skinny foot looked super good, take into account that the slipper comes narrow and I stay very well, the store sent gift templates, thank you very much! Highly recommended! Very happy! Happy! Happy!
loo ks great, perefect match, ordered 39 got the accurate size...
I am 100% satisfied. Shipping was fast, packaging was good and the shoe looks amazing. I recommend with all my heart
Chii ゅうもんから Chii to 12 in around the tou cha party. With this 2775 er is no ほんとう in anyway! たかみ eh! かざり is very sparkly can be so that the, heel rubber hump of bun かえ also keep up. Even one deviation Minish Cap Pat はいっ would. だい まんぞく! Even きじ is きいろ ish but not かがやき orange ish かがやき did. Still ほんとう nice sweating also!
Sizes are small
رائع جدا
Very fast shipping beautiful shoes
Oh, they're so funny. Straight ideal for the evening. Very beautiful.
Beyond amazing!
Very cool. Dimensional grid exact
In general, I'm happy, the shoes are comfortable, stable heel, the shoe is comfortable, the sole does not slip. With the size did not guess, it was possible for a smaller size, but it is always difficult for me to choose the size, because. Left foot a little more. With a gel pad under the foot and a soft pad under the heel even very much. Thank you to the store for the fast delivery.
Туфли мега-крутые,любовь с первого взгляда,размерная сетка соответствует !
Cute). as in the photo. Size in size.
Two しゅう kettle-free without とどき! image as is!
The shoes are very beautiful, the size is small, they came quickly
There was no other model on my beautiful foot))) but I'm ready to say with full confidence that I did not burn and took them! Look, can't you see for yourself? Very high quality. Magic, I 'd even say. Madly happy!
Order in Moscow came quickly. Shoes fire, the quality is super. Stitched well, accessories without flaws. In the sun shine and they become even more beautiful) shoes everyone liked) for this amount was extremely surprised by such excellent shoes. In the sock comfortable, the only rub of legs, the leg is wide :) thanks to the store for the right gifts)
The color is very nice and very wonderful, and the store was very helpful when he learned that its size is small and replaced it very quickly, I thank the seller for dealing first, second to the, and added stickers that protect the feet in addition to the replacement of the end of the heel
Están HERMOSOS!!!!!!
Very beautiful and comfortable
As pictured! Definitely a great purchase!
Well the size
Shoes are just super, comfortable and for size 38 took 39 R. Approached perfectly .. polodali celicon insoles as a gift. Quickly delivered.
At my foot length 24 cm, size 38 was small. The goods came faster than promised (almost a week). A little bruised heel. The stones on the brooches are whole, all in place. Very well packed
beautiful shoe in love with them.
The shoes are very beautiful, just like the pictures but It’s not good for 25.5 cm feet’s tight
Item じたい, very cute. But, yes the Shunya kettle beads いっこ balanced.
It’s amazing so beautiful it’s totally worth the price of this pair shoes thank you store
Mega cool shoes, very comfortable and quality
the shoes looks exactly like it shows in photo n i love it so beautiful. 100% recomended
They are comfortable and very nice only q if you have the wide foot will bother you the tip
Nice shoes!
Качеством за такие деньги довольна, точь-в-точь, как на фотографии. У меня размер ноги 38. Очень красивая обувь, в комплект положили запасные набойки)) рекомендую. Дошли очень быстро Ставропольского края
they are simply gorgeous. the store put some small shoes little helpers which literally no other seller usually does. The quality is perfect. no extra glue, no smell, well packaged. definitely will buy again from this seller.
At its 38 ordered 39, regretted. It was necessary to take your own, but the shoes are beautiful, the heel is a little uncomfortable
very nice heels. postage was so quick. Thanks for the gel inserts.
Beautiful
מהמם וארוז טוב
It's the shoes too small for the size to match
The shoes are just fire. The size approached. Quality is good, let's see what next in the sock will be. But they are straight chic, very satisfied with the order
супер, очень красивые на российский 38.5 брала 40 отлично, пятка не вас висит
Very beautiful the same to the picture