SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good dress, on height 170 length to the middle of the calf) I like it, the fabric is dense good
As earlier czytałam in reviews-dress FIRECRACKER. Super. Size M for S fits perfectly, length also ideal, for 1,64m - ciut below calf, color also super. Super fast delivery. Many thanks store.
Dress on high, 157 in any case do not take, you have to return, as on the back will please the fold of the fabric, the size S is large
I love this dress. I ordered L because wide hips, I did not want it to be tight. OG 84 cm, keep in mind. I really like it, beautiful, rich color, all make compliments to him and me.
Хороший товар .Спасибо. Качество отличное, ткань плотная.
I asked the store for the size of the volume of my own wrote L. came, turned out to be small. opened the dispute. Small for you.
Excellent dress, the material is very nice and good quality, dense and heavy. Delivery to the Czech Republic lasted 18 days. Thank you to the store. my parameters 164 height, 86/70/90, took the size s a little wide under the hands, you can sew and will be fine.
The straps are too short. The fabric too dense.
Nice dress! Very good flowing fabric, light and quality. On the parameters 89-63-89 sits a little freely, looks good. The order is satisfied, in the store did not communicate
Girls, fire dress! The quality is excellent! Buy and do not think! Also for such money!
I'm delighted with this dress. The village is fine, the fabric is good, sewn qualitatively. I will certainly order more.
Very good quality, sits perfectly. It came quickly
I recommend .. the product is at the highest level... the fabric is chic ..
Everything is super!
Extremely fast delivery! Less than two weeks to the czechia! Perfect dress, exactly same as on the picture, 100% recommended
Seller sent wrong one, but gave me back 5$.
More dense than I thought, not flowing. Large in the armpits turned out, except that it was sewn or on top to put on something, so as not to be visible)) but in general, the quality is very good,,
The quality is excellent. At the OG 92 OB 90, I ordered M, the village is perfect. Does not tighten, freely. Color in reality: as green olives, the photo looks like light beige.
such a beautiful dress! really good quality and the colour is accurate
The dress is super. I liked it very much
Great! Just what I wanted. Elegant and pretty dress. It took two weeks. It's perfect!
Quality dress. The cost is nice.
The dress like at the picture. You can not adjust the length of the harnesses
It came relatively quickly. all OK. Acetate silk. the color is Black
The seams are even, sits on the figure well, the straps are not adjustable
Invited L arrived as XS
Stylish dress, sewn perfectly, dense, flowing fabric. On the parameters OG 86, OT 73, OB 97 size M sat perfectly. the purchase is satisfied, I recommend the store and the goods!
Beautiful dress, on height 165 length-to the middle of the calf. Everything is completely, as in the photo
Nice dress! The fabric is pleasant, sewn well.Super fast shipping
The dress is excellent, on height 170, OG 94 took L-sat perfectly. The remaining volumes do not matter when ordering, because the dress is a-silhouette. Length-up to the middle of the calf, does not shine throug
Great, as on the picture, she is beautiful
Dress fire! Delivery about a week!!! Very satisfied, I recommend the store! My height is 154 cm. The dress is not in the floor, super.