SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love it
guter Tanga, schneller Versand, alles in Ordnung, gerne wieder
Comfortable, nice, quality. They arrived fast
Came fast
Very comfortable, very soft, high quality. I want to order more. Size L fits me perfectly waist 82, hips 93.
All OK.
Super fun
As in the photo, the size is better to take on the size more than the one you wear
To the touch tough, straight golimaya synthetics
Very cute
The track was not tracked, but the goods came. Good qulity
Panties are very cool. Quality, steep. Very expensive to look at. Delivery is quite fast. Straight recommend. In size, I have s, ordered L, came up perfectly
Is OKI but weźcie bigger size with X2
alles top gerne wieder
I love it thank you!
Ok
I like too much they are too beautiful I just had to take a M aulieu of S because the panties size a little small otherwise nothing to say.
I ordered two pairs of panties of one size, the store poisoned some panties for a smaller size, the quality is good, the look is like in the picture, fast delivery, and the seller quickly
She is very small we are not in what direction to put it but she still remains super beautiful
Thank you very much very cool panties recommend to everyone unequivocally
everything is ok, however, i wear M on the bottom, I have ordered L, it fits me, but i believe i would feel more comfortable with XL.
Отличные трусики. Пришли быстро
Good quality and fast shipping!
The goods came quickly!!! Well made
Super, thank you. Of the size fits all perfect, also the design sexy, the price, top. To the delivery time, all OK, had at 05.05.2021 multiple ordered stuff at the store here, 07.05.2021 was sent and yesterday at 22.05.2021 was it all I had ordered all in one complete package bag included, 15 days, grade. Am satisfied with the seller, always happy, for all 5⭐️⭐️⭐️⭐️⭐️
Very beautiful linen, the fabric is pleasant sits very cute
I like it. it’s comfortable and it came in good condition.
The goods came quickly (before the Volgograd region in 18 days (the order was issued on 25.04.2021) taking into account may holidays). I ordered M in Russian size 46-48, but it is necessary to take the size more because they are small. The goods are satisfied. Seller recommend.
As in the picture, took XL for a volume of 104 fits perfectly
Very fast delivery. Panties are exactly like in the picture, odorless. The material is soft and light. Definitely advise
It's kind of small just like in the picture, it's just a little awkward.✨
Panties good and comfortable. Size fit.
Arrive quickly as in the picture
Came exactly in 3 weeks for a new mail! Quality is good! Took m on the hips 90 cm
The description is accurate, looks like in the picture. The quality is quite pleasant. But there is a large "but" took the size of M, it turned out to be a little too small on the parameters from 64 and about 94, apparently, because of the side tapes the it would look a little different. But there are no complaints about the product itself
Good quality for low price, soft material. Delivered to UK in 3 weeks, Size S is fine for UK female 6.
The goods came quickly, in 2 weeks. The quality is super, the fabric is pleasant to the body, the threads do not stick out, neatly built, no complaints. On the hip circumference 93, weight 59 took the size L, perfectly fit. I will order more definitely.
Really small. On my size XS, S was small.
Panties are beautiful, neat, without threads and foreign smells size m by 48 kg on the appearance approached
Good