SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Доставили быстро, соответствует описанию
Классная сумка. Швы прострочены идеально. Материал изумительный!
маленькие косяки
Товар соответствует описанию
Пришла быстро, классная сумка! Мягкая, идеальный размер, красивый цвет! Рекомендую.
muy bonito y suave
precioso y de tacto super suave mejor que en la foto. me encanta
Lightning delivery. And product as advertised. Thank you.
The bag is excellent!!!!!!
Very nice
The color is red, as I wanted, the touch is very soft, many pockets and the size is perfect. Thank you.
Corresponds to the description
Light, the skin is soft and pleasant
The price does not match the quality
ДРУГ МОЛОДЕЦ ТАК ДЕРЖАТЬ
сумочка хорошая но в первый день строчка стала роспускаться
The handbag is not bad. The dimensions are correctly indicated, not a purse)). And the umbrella will fit and desik) soft, came not crumpled. To the touch is pleasant, of course not genuine leather. Almost corresponds to the photo.
Мягкая все швы чёткие молнии работают
The bag is comfortable, lying, small, roomy. The same chariot treated the year more like a new one. Then the brown ones were not sewn. Only upset by the lightning-in the moëm instance everyone gets stuck. The material is soft.
Thank you all received, bag class, wife liked
Brought the postman home on time, as indicated by the store. Not exactly the same as in the photo of the site (color and texture of the material), but good Quality. Lightning workers, threads do not hang. I'll use it.
I really liked it
It's beautiful. It barely has a strong smell. .Com or any bag, well topped and zippers close well all. Thank you
The bag is wonderful. Came in two weeks. there is a small factory marriage in the form of a drop of paint. But it's not critical. The bag is roomy with many pockets. Thank you.
The goods came, everything is fine, but from the bag expected more.
My wife is happy.
Very nice and original bag. Very soft to the touch. Fast shipping. Recommended store. The only detail is that it does not come wrapped in padded bag,. The wrapper is 2 normal plastic bags, but the shipment arrived in perfect condition and fast.
The color of the bag does not match the specified one, I came to the color of the baby poonos, even the color of the zipper is different, I will not wear it, I can give to whom, and waited for a bag for 3 months, and a week ago I bought from us, not to walk the same summer with a black bag
The handbag is small, but roomy. Соотввествует description. Came quickly enough, there is no smell. Sewn neatly. Packed in a regular bag, slightly crumpled. A good option for summer.
The bag is just lovely!!!! Delivery to Tula is fast! Many thanks to the store!
I love it
perfec t
The מאד beautiful, but the quality medium. Made of fabric thin, שעשוי להקרע.
The way it is in the picture. I loved it. Soft texture and above all many compartments. I recommend it. Thank you salesman.
Received the order quickly, the bag is really cool, looks expensive.
The bag is excellent, does not smell, sewn neatly. He went to Nizhny Novgorod for about 2 months.
Very pretty, not know or will durable but probably worth the money. Very quickly came. Recommend
Great soft bag! Came fast!
Small bag. Bag as bag.
.
It looks bad. There are threads inside. At its price does not pull. In the inner pockets with zipper even the passport does not fit.
Soma SUPER,pārdevējs labs.Soma mīksta,viegla,krāsa smuka,visi rāvējslēdzēji strādā.Iekšpuē viena mazā kabatiņa otra lielā.
It's very nice.
Very quickly came the order
Very fast delivery. Made neatly and firmly. Acquisition is not catchy.
Good.
Ordered the first time. Especially I didn't expect it to work out. And now I'm happy! And the handbag, and the work of the store. Especially in such a time not affectionate. Everybody be healthy.
The bag came quickly enough. But. It's different. The dispute did not open, because. I really needed a bag and left the one that came. In principle, the bag is not bad, soft, compact. But, not the one that ordered. Therefore, I reduce the score.
The seams are smooth, no smell. thanks to the store and manufacturer.
Thanks for fast shipping .. store sociable, bag Super!!!