SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I ordered the L I received the M
Hynantskaya of course)) took XL at 44-46, it turned out very voluminous, but I know that someone likes it so much
Sizing is small but overall happy with the jumper
Très beau polo bien confortable très beau motif
Poor quality
Very pretty and fits well
Synthetics, shapeless
Cool
item was ordered in largest size but was very small. fabric is cheap and not wearable
I wanted beige and I received yellow
It came out as it is in the picture
Cute! Material isn’t the best, pulls when washed but still decent for the price.
Very good soft and warm material faithful to the size compliant In the picture. Happy
I get well packed. The fabric looks good. Comparison quality price seems very good to me
Comfortable and as in the picture
It is very nice and soft inside
Arrived before the expected date very good condition.
Actually pretty nice and warm recommended
Everything as expected, quality and good price, shipping time and excessive arrival
It came in pretty fast. The quality is great! I recommend it :)
Very soft inside. Very affordable the price.
Fits perfectly just take
Good quality sweatshirt arrives on my birthday and what to ask for more. I recommend it!
Sweatshirt of super quality, received quickly, I recommend!!
My friend received the item and she like it ,i will recommended for my friend , thanks you
This hoodie is very soft and the print is very well made and seems to be fine to wash multiple times!
It is beautiful I strongly advise you to buy it. Caution⚠Are Chinese size so always take 1-2 size above otherwise it will be very tight
I arrive before very happy time
It’s beautiful and the quality is good, comfortable and not bad.
The sweatshirt is good, pleasant to the touch, there are no complaints about quality, the pattern is clear.
The style is okay, the size is right, and the attitude is very good. Send a text message when it is shipped, and there will be a text message reminder when it arrives. It feels very intimate!
Amazing very very soft very nice to wear
I'll evaluate it as soon as I receive the clothes. . . It's really great value. I thought I had long arms and I was afraid of short sleeves, but I didn't expect it to be so elastic. It doesn't look like the material will pilling and fade. Praise!
The quality of the clothes is really good. Just what I want to buy. like very much. The logistics industry is very powerful. Give praise.
Very good quality compared to what I’ve purchased from other suppliers. I’ll be ordering other garments in the near future to see how good they’re as well.
very happy. i got it for a good price. material is a little thick. i sized up to a medium because i wanted it a little looser and i’m glad i did. it was perfect! Super comfy, And it came very fast, I received the goods soon
Очень приятный на ощупь~ Пришло за неделю, Спасибо!
I threatened!!! ❤️Like the photo, the fabric is thin but even so I'm in love it arrived before the deadline
Very soft, pleasant to the body, I liked it! Size M, ordered L, it would be possible and more, if you like freely
Unfortunately some cheap made. Fabric as from recycled pawn bottles. The hoodie I will only home on the couch or during gardening can attract.
Standard poor
Ordered on the table L, then after reading all the comments realized that the sweaters are very small, contacted the store asked to send XL, said well we will do, eventually sent L L.
Excellent purchase, as a gift put an elastic band for hair. Delivery two weeks. Really it is necessary to take more, the size L to the Russian 42-44.
I took 2XL to be sure it goes but it is really too small
Has me very like the IS full beautiful I am very satisfied
Top
toppp
Pretty but too thin for a sweatshirt
great. warm. A bit small.
The color is more yellowish than beige, very disgusted with the color.