SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Okey
Заказал 11 ноября, пришли по почте 1 декабря. Пришло без мехового воротника. По размеру пуховик подошёл
Everything corresponds to the description! Fur is perfectly packed, do not remember, very fluffy. The jacket is excellent for such money.
Like the daughter said, the coat is not bad. The size approached, the color is beautiful. The only thing that the insulation is not particularly For Far East winter. With the jacket will go.
Куртка супер. На 48 русский 2хл как раз.
The coat is long, just like the picture, very warm and well finished. Small size look well measurements, I usually wear M/L and I 've taken 2xl and perfect. I recommend it
I'm happy with my order quality super recommend
I like your product and the size of the jacket is perfect to me!! I satisfied by your product!! Thank you so much
It came very quickly, I liked the quality, I did not regret the size of 52 it is necessary to take 54.
hola! me ha llegado con un roto en la espalda
Thank you very much to the store for the goods. the down jacket is original, everything came perfectly. I recommend it.
The jacket is super! Delivery fast! Thank you store!
There are No words. It's perfect! Very good quality. I wear size M and I took the L and it's perfect! Thank you to store!
The jacket is with good quality and very fast delivery I like it very much thank you
Thank you! Pasyleka received, perfectly sits. The only very small size. In general, I wear the size S but ordered L. And straight in the butt.
In my 46 size 3XL only-only, a little press in the shoulders and back, tight on the neck. The collar is not like in the picture, artificial. I will change the buttons of fastening the collar. Fabric rustle, lining looks cheap
Gifting
Very pretty jacket! but if you are a medium or large I recommend XXL because it might be too tight.
Beautiful coat and qualitatively sewn
On the Russian 48, came XXL. Quality is good, recommend
Cute coat, seams are well stitched. I ordered 2XL, this is for our size 46-48.
Everything is for sure. Color dark gray looks solid, steel. They took it out of the package and immediately inflated and flushed. Cut good, threads do not stick out. Stitches are even. Zipper is chrome plated. Buttons chain and neat
Very beautiful, warm, comfortable, but should have asked a larger number, more still loved.
Очень хороший пуховик. Тёплый качественный. На ОБ 92,ОГ 100 заказала 3ХЛ. Велик в груди сильно. На такие параметры нужно брать 2ХЛ. Зхл подойдёт на русский 48 размер.
bardzo ciepła i ładnie uszyta kurtka, materiał bardzo dobry gatunkowo, szybko przyszła, polecam sprzedawcę
Top, top quality
Down jacket came very quickly. The quality of tailoring is excellent. Fur on the collar is fastened, does not shine and looks decent. Thank you very much!
Down jacket of good quality, dense, sewing neat, the filler is distributed evenly. The collar is slightly more than in the store's photo. The size approached 95-75-95, there is still room for a warm sweater. Good buy. Delivery fast-2,5 weeks. Thank you for a small gift!
The coat was a bit too big for my 46th size, although I ordered on the advice of the producer. The color is the same as in the photo, just my fotik distorted. The upper material is thin (not floating), the filler is lumps, in some places the lining is Presto and the upper material. The smell is present, so I'm sad, even the gift does not please.
The goods did not fit the size. And not as warm as I would like. The money was returned through support.
beautiful coat, excellent quality, really surprised me!
Peter arrived very quickly in a week. In principle, it corresponds to the picture. The color is slightly yellow than the declared and filler is very small. I do not know why in the reviews write that this is a warm winter jacket probably depends on who has what winter. Rather, it is Demi-season or winter to-5 or for those who like a thousand and one sweater to put on a jacket. And so sewn well, quality fittings, seams are even factory, on the sleeves of the cuff. In the photo, the fur is already mine, because. The one with the jacket was a synthetic that glitters this is not possible to wear.
Excellent jacket, at its og 95, OT 80, OB 104, height 165 took 3 XL-sits well not butt, good material, fast delivery + small gift
I liked it very much and the size approached well
The goods came in 66 days. The size is perfect, the product exactly corresponds to the description, the picture and the quality is super! I advise the store! Thank you!
Atėjo per 20 dienų! Galėtų būti laisvesnis, bet bus outlets. Nešioju 44 dydį.
Down jacket of good quality. But the model came not the one in the picture. Although very similar. It's a pity since the model came looks simple and not interesting. Although the down jacket is very warm and neatly sewn. As a gift they put an elastic band for hair. On the photo, you can understand the differences with the photo store. By the way, the delivery is fast, the track was tracked.
BIG Thanks to store for good quality. If they have same quality products for men, then I will buy for myself as well. Best Regards
Куртка очень понравилась. Воротник заменила на натуральный мех. Все, как на картинке. Спасибо продавцу.
Good, thick in size approached, sewing average, the pattern is not very, there are no complaints
Exceeded my expectations the jacket is wonderful, arrived super fast before the deadline.
Garn's yakism. Rosemer on the table.
Delivery to Latvia one and a half months. Super! Super! Super! The coat is wonderful! This is my second order. The first coat was too big. Everything is wonderful, high quality and at the highest level! Thank you store huge for such a wonderful product!