SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came in three weeks. Now ready for the summer!
Thank you, fast delivery, quality Panama.
Cool cotton Panama)))
Nice Panama. Only denser than expected. In summer I think it will be hot.
I'm happy! For an adult. Excellent Panama!!) the store very quickly sent, at what twice, TC there were problems with the Mail of Russia! And the seller is super!
Panama Super!) I took myself and a young man pink and black, came with a slight smell, steam a little and a bomb) bilateral, the quality is higher than praise for such a price!
Cool Panama, the color is bright, the quality is good. I arrived very quickly, the parcel was combined with others.
Excellent Panama, quality for your money. With the store constantly kept in touch, a good person.
Panama fire. I thought it would come something worse, but there is no quality very good dense keeps the shape, comfortable. Advise.
Cool Panama, came in less than a month
Delivery fast, Panama cool, the quality is super, odorless, it's big, it's not suitable for a child, even a man will be good))
On a small head, I came up, the color of the bomb, saturated mint-turquoise. Double-sided
Panama HB of fine quality, no threads sticking out, stitched everything neatly, double-sided. daughters liked it and this is the main thing. Thanks store
Came three orders in one package. I did not communicate with the store. Panama is cool! I'm very happy. Only, a little great, I will suture! The quality is excellent! The seams are even. For a long time I wanted such a Panama)
In Rostov Panama came in less than a month. There was no smell, the quality is good.
Thanks for the very fast delivery!!! Super cotton panamas, 56R. Too big, but after washing will sit down. Recommend!
Price 270. Delivery time is 3 weeks. The material is good without smell. Print and color cool))) I advise you to buy
Delivery two weeks in the national parcel, the track number was tracked, bought, reading reviews and photos, super Panama, it's convenient that two-sided, now I want black with emoticons, I will wait for an attractive price!))) with pleasure I recommend both the store and the goods!
Cute Panama) summer bright, pleasant fabric, funny print, delivery month, I recommend to buy)
Cool Panama and very good quality!!! I got it fast. Thank you store