SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of 4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice watch. Good looking and great for the price.
Очень красивые
Очень быстрая доставка. Товар соответствует описанию. Рекомендую продавца.
стильные
They went to Penza for a week. The watch is cool.
ok ale nie chodzi nie ma baterii
The clock is excellent, I order a second time, such a company. Delivery pts fast. Seller recommend.
Хорошие часы, качественные. Понятный циферблат, хоть и надо привыкнуть. Ремешок кожзам. Думаю, что они не водостойкие, экспериментировать не буду. Пришли курьером до адреса за 5 дней. Соотношение цена/качество. Рекомендую
Fast and clear delivery. Said on August 3 will and on August 3 took. The description matches. The watch is cool and stylish. On a thin hand are not big.
Great effect Only the raw tinting on the glass is low-end otherwise nice performance with gift box
Fast shipping. The clock is beautiful, unusual. Recommend.
So-so...
SATISFAIT
Чудесные часы, привлекают много внимания, часто задаваемые вопрос: "как ты понимаешь время", а это дело привычки. Доставка была по России, но долговато.
Beautiful watches, well packed. All as promised
The clock is great. Time shows exactly, without failures. The strap is soft, they sit tightly on the hand. Look stylish. Seller recommend
It's very good watch, it's very good price and it's arrived very soon. Thank you store
This watch is beautiful, exactly as in the picture. I'm not sure that the bracelet is really leather, but no matter, it looks like real leather, it is very flexible and can suit even if you have big cuffs. The dial is really beautiful, it's very original. The package arrived very quickly (2 weeks for France), very well packaged, and the dial very well protected by an adhesive plastic. I am very satisfied with this purchase.
Спасибо, продавцом довольна! Заказываю не первый раз! Дошло до Свердловской области за 14 дней. Продавца рекомендую!!!
Everything is super. I brought a courier. On all pro all 4 days!!!!
The watches correspond to the photo and description. Very cute accessory. Delivered quickly.
очень быстрая доставка, всего две недельки до Ставрополя. часики хорошие, стильные, аккуратные, смотрятся так же как на картинке) спасибо огромное продавцу) я довольна)))
часы замечательные, как на фото похоже даже ремешок кожа натуральная,спасибо большое продавцу очень рекомендую.
Ok!
соответствует описанию, доставка быстрая, из России
A good store came to Voronezh in 8 days! Unharmed!
Посылка пришла быстро, доставил курьер! Батарейка уже вставлена, неизвестно на сколько хватит) в целом часами довольна.
часы прикольные.пришли в течении недели по россии.посмотрим как будут работать.взял с черным ремешком .так как по отзывам др.цвета ремешки пачкаются
часы прикольные. внешний вид хороший. прошла неделя, пока работают. доставка была очень быстрая, три дня.
Sehr schöne Uhr, empfehlenswert!
The watch is really like in the picture. Beautiful, pleasant. Came in 1 week (brought home).
Everything is super. They are cool
Watch Super I really like)))
Хорошие стильные часы. Пользуюсь 2 недели, всё ок, не отстают. Ремешок кож зам, скорее всего через пол года надо будет сменить. Упакован товар был хорошо. Доставили до двери. Доставили быстро.
описание соответствует действительности, товар дошел за 4 дня.
The quality is excellent. Fast shipping. I recommend the store.
Very pleased with the watch, thank you! It arrived after 10 weeks, because of Covid 19, but I know the store shipped the item right away.
очень доволен
Very beautiful watch
its really good
The goods arrived in time, well packed, kind such as was promised, T. E corresponds to the description. Beautiful and stylish watch. Recommend.
good choice
Very fast delivery. Something about 4 days. It's cool. the clock itself is healthy, stylish.
I love it
Long went the goods, opened a dispute, but I think because of the coronorus, and so everything is fine. Setting the watch is a little uncomfortable to set the exact time. Convenient if you put every new hour, well, example-12.00 13.00 well and so on. And when using the watch, the so-called arrow moves slightly in different directions. But the watches are original
Nice watch! look stylish! Soft. I recommend the store. Shipping молниеносная. Only 3 working days to Astrakhan.
Watches for quality at 3
Everything is fine, came in a neat package, the delivery took only three days, brought home. Fully correspond to the description, I'm very satisfied
Very cool goods! The original watch, everything is neat and looks decent. We reached Krasnoyarsk in a week, delivery to the apartment! Just super! The clock is beautiful and bright, for the summer must have!
Very good