SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of 4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you very much. The order came so fast . According to the price I will recommend.
Super fast delivered. A record!!!
Came a cute purse really liked thanks for the delivery
Super fast shipping to Belgorod area 10 days
The wallet is good, big, Yes and the delivery is very very fast, I did not expect such speed, thank you, store recommend
The wallet arrived in two weeks. It's all like the picture. Liked the product. Recommend it.
The purse came very quickly, literally in 12 days. All as in the photo, I liked the fast delivery and presentable kind of goods.
Hello. Well, I can say that I expected the wrong one, in general disappointed. 1. side partitions are not to the end, and decent, so for copper money (or tokens) you will have to have a separate purse and this at this size of this. 2. The hand strap broke in the first 15 min of using the wallet from its own weight (inside were only 2 cards and bills 5), more precisely did not break, but stretched, leatherette thin and elastic, under the weight of the purse stretches and releases the lock. 3. The quality of lightning directly indicates that it is necessary to be extremely gentle and take your time with it, otherwise, God forbid a month. Of good: it came quickly, the phone is perfectly included and I like the color.
For its money a good purse, the smell is minimal, gave my mother, she is glad) delivery about 20 days to Stavropol
Thank you so much, store! The purchase is very satisfied, the product came quickly, the quality is also excellent.
It's like the description. leatherette, the purse is very roomy-for those who like to put a lot of things in it.
The purse is cool. I liked it. I came quickly.
The goods have arrived, everyone is happy. thank you
Nice wallet. It fits the Samsung A30, ICOs and a pack of cigarettes, and still fit kartf and paper money. And that's it. Delivery is fast.
Great and spacious wallet, thank you store. The order is satisfied.
A good purse, not the skin of course, but will come down, very roomy.
Big roomy!! came very quickly!! thanks
I'm very, very happy. The wallet is great. The quality is excellent. Seller and goods recommend. 5 Stars!!!
Cool! 2 locks! All right!
I love it!
Everything received as ordered, everything is intact and on time, thank you, I recommend the store, although I did not communicate
It turned out more than the picture seemed. No smell
Arrived in 16 days. Color little bit different, but I am satisfied. Quality is good, Nice product.
The wallet is great, just like the picture
The purse is good, roomy. As I wanted) Thank you!
The purse is chic, many compartments. Came very quickly, I advise the store.
Thank you store! Very fast delivery, answered the questions despite the holidays.
Nice wallet, nice to the touch. All the fittings are in full order, inside a lot of space and enough space for cards/business cards. Ordered in color "2 Purple", but in life the color is rather dirty dark pink than light purple. But that's not a flaw. In general, the order is completely satisfied. The goods were tracked all the time. Seller recommend. Thank you!
Very cool wallet, capacity is good and quality is not bad
The wallet is good, delivered very quickly.
The purse came all right, but the quality of deshman, well, I'm a very wife like nothing
The wallet is very comfortable, roomy, but the quality of the material leaves the best to be desired... After 2 Days, defects began to appear (in the photo below). Very upset because I did not get what I wanted.
The purse is good, for its money, bought it for 433₽, the locks all work) the color is powdery gentle) thanks to the store)
For your money good phone
Fully corresponds to the description, a beautiful purse, let's see how it will be in operation
Came weeks for 2. bought my mother, she liked the purse
Delivered in 2 weeks to Veliky Novgorod. The quality is excellent! The wallet is gorgeous! All clasps are whole, the snake works well. I liked it)
Thank you very much! The order came for 11 in Kazan. Seller recommend. All locks are whole)
The goods arrived to Tambov for 15 days, the quality is good, there is a small smell (I think it will fade). Pradovtsa recommend
Very satisfied with the goods, the delivery is very fast, the track was tracked throughout. Thanks to the store.
Neat handbag-clutch, as in the description and in the photo
It's okay. Thank you!
Very long delivered. And so everything is fine.
I'm delighted with the wallet! Beautiful, solid, a little smells of leather, maybe it's still present)) I already "moved" it's true, it's very large, in the summer you can wear it as a clutch, for a small handbag you need to have just a banknote. in all other respects, the score is 5!!!
I really liked the purse store thanks. Everything is in good condition, as described in the photo.
Came for 2 weeks, the pale inscription instantly erased-this is for the better. Lightning in working condition.
Excellent wallet) large, moisture passport in the cover and phone Samsung a 20. Locks work well, came quickly. Inside is also a decent quality lining.
I advise you to buy, excellent, came quickly, thanks to the store
Super! Shipped very quickly, thanks