SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Handbag liked, soft, simpotichnaya. The order came in 9 days.
The order is made 22.05, the parcel is received 22.06, a soft bag, two main departments + additional small pockets. Light, though in size thought will be a little more
Class. thank you.
5+
Handbag is good, roomy, soft, I recommend
Excellent bag, not tiny, optimal size, in quality and delivery without claims. I recommend, thank you to the store!
Nice handbag. The parcel was tracked. Handles are wide, but this is only for me, since I love handles thinner
Corresponds to the description, came a week for three. the wife is happy-well done
Handbag is just a miracle! Thank you store.
Thank you very much to the store for the fast delivery! Handbag cool, soft, looks like real leather! Recommend to all
The goods came very quickly, thank you very much to the store!!!! In excellent condition!!!
Same as in the photo! Fastest shipping with AliExpress! In 10 days already was in my post office! A bunch of pockets and soft to the touch. Roomy. Even the umbrella came in! Recommend.
Corresponds to the description. I came quickly.
Delivery 10 days to the Kaluga region. Everything is fine. The bag is good, the lining is not silky, there is no smell. Thank you store.
First seemed too light and fluffy, after a couple of months of socks, realized that the bag is good :-) Thank you
The bag corresponds to the description, the quality is good. The spouse is happy. Seller recommend. The goods have been long, I think the reasons for this are known to everyone.
All alrigh', here's only shipping "plus"-do not indulge...
Good bag, very like the material to the touch
The handbag is good, soft. Seams are smooth, many compartments, the belt is adjustable. I think it's roomy, it hasn't been used yet. The store sent the parcel quickly, it was about a month. In general, the purchase is satisfied.
Ordered on March 7, received an order in Odessa on May 19, ordered 2 handbags, gray and black, this этой dermantin quality is better, softer, in the photo can be seen, in the general handbag чка, roomy, I hope to spend a couple of seasons, happy with the purchase
A very long time went, but finally came)) everything as in the description. Pretty. Roomy.
The bags are here. Not bad quality.
Very beautiful, but no genuine leather but very good imitation leather, not v real ones. Only the fragrance smell you that it. No genuine leather is.
Super handbag
I liked it very much! Purse fire! Soft, pleasant to the touch, and most importantly-Stockholm pockets! I just fell in love with her. The strap on both sides is leather, not as they do now. Inside three compartments, in two pockets, one under the locks, are small. Under the top valve pocket on the lock, as well as the back. Very comfortable. Shipped quickly and delivery did not fail.
The bag arrived on time. Well, I thought she 'd be bigger.
Small handbag, material pleasant, soft, fast delivery, I recommend
The package went to Novosibirsk for three weeks. Tracked. The bag is good. Sewn qualitatively. Nice skins. Recommend it.
Very cool handbag, I'm just like an elephant. Thank you. Quality, soft. Thank you.
The handbag is good. Thank you to the store.
Nice bag, soft. Came fast
The bag is very decent, the quality is excellent, all as in the description, many pockets, thanks to the product, shipping fast and delivery.
Handbag cool, delivery fast, thanks store, advise
Super
The handbag is cool, for the summer it is, light, soft and not large, phone, wallet, some write that the umbrella will enter, but not. pockets a lot. I like it and looks good in the live. store good order boldly!
It's in a month. Packed was in the usual package. The Red price for me should be 500 rubles. The skin is soft, no smell. But she's kind of crazy. I'll wear it.
Liked it.
Excellent quality
Super fast delivery! April 1 paid, 8 already received!! The bag is cool!
This is the second, with the previous go more than two years, every day. I hope this will be wearing as long. The order came fast, less than two weeks.
The bag is good, soft, no flaws, super fast delivery to Mo in just 12 days
Walked for a long time And so everything is fine
Delivery time 8 days to St. Petersburg. The handbag is excellent, quality at height. Girls, buy it. You won't regret it.
Super Bag, despite the small size is very roomy. Thank you to the store.
Sensational. Great. Super. Soft. No smell. Fast shipping and delivery.
Cute handbag made of soft leather, small pockets, but everything you need comes in without any problems. Delivery is very fast, arrived even a little earlier than the deadline. In general I am satisfied.
The package on the conscience ordered 12.03, and already 23.03 took. Pickpoint delivered, put in the post-mat. Comfortable. With the store did not have to communicate. The zipper is long, but not scary, TK hides in the bag. The capacity of the bag is not large. Comfortable, instead of pockets on clothes. Nice to the touch, soft. I liked it! I advise you! Thank the seller for the good goods and the quality of work!
The bag came very quickly, the description corresponds and the wife liked it very much. Thank you very much!
Ordered 04.03., the store sent the order on the same day. 23.03 already received, very fast delivery. The bag corresponds to the description and photo. Soft, pleasant bag. Soft, not rustling lining, sewn neatly, threads do not stick out. Of course artificial, but it looks good. What I wanted is happy. Thanks to the seller for the quality of the goods and promptness in delivery. Recommend!!!
The bag is charm. the quality is excellent, the threads are not stuck anywhere, no smell, the leather is soft. came earlier promised. the bag is class.