SHIPPING POLICY

We offer free standard shipping for most orders. If an item is eligible for free shipping, it will be displayed on the product page and in your cart.

Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest assured we are doing everything in our power to get your order to you as soon as possible. Once your order is dispatched, depending on your country or region and the availability in our warehouses, the estimated delivery time is between 7-21 days for standard shipping. Please consider any holidays that might impact delivery times.
We ship your order from our warehouses all over the world. Due to the nature of international shipping, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.

For pre-ordered or back-ordered items

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive your other items shortly after.

 

Tracking your order

You will receive a confirmation email and/or text message, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our tracking page. If you are unsure of your Tracking ID please check our shipping confirmation e-mail. Please allow 1-5 business days for the tracking information to show depending on the selected shipping option.

 

Wrong address disclaimer

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is only a small window to correct an incorrect shipping address. Please contact us immediately at 4colordress@gmail.com if you believe you have provided an incorrect shipping address. Refunds will not be possible in this case unless the package is safely returned to us in the original state.

 

Returns

By placing an order, the buyer is responsible for the cost of return shipping back to us. Please refer to our refund policy for further information on how to make a return.

 

Lost/Stolen Packages

4COLORDRESS is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our tracking page. If you have any further questions on how to do this please reach out to our customer support team at 4colordress@gmail.com